This whole debate just doesn't make sense to me.  

If the goal of SOA is to align business and
technology, technology by definition plays a role,
doesn't it?

Sure, maybe sometimes the human role is forgotten in
the debates over which technology is best for SOA, but
we are talking about software here, and the purpose of
software is to let people tell computers what to do.

But perhaps I am alone in assuming that technology is
by definition related to people and what they want to
accomplish.

Eric


--- Keith Harrison-Broninski <[EMAIL PROTECTED]>
wrote:

> Exactly the "productive new management methodology"
> Gervas describes is 
> described in detail in my book Human Interactions 
> <http://www.mkpress.com/hi> ("the breakthrough that
> changes the rules of 
> business" - Peter Fingar, "the overarching framework
> for 21st century 
> business technology" - bptrends.com, etc - more
> reviews and other info 
> available online
> <http://www.human-interaction-management.info>).
> 
> This is the reason for my personal interest in SOA,
> btw - my R&D focus 
> is human collaborative work 
> <http://www.humanedj.com/the_work_processor.pdf>,
> but I have always 
> thought this field would inevitably converge with
> SOA via a common 
> management approach - and quite possibly a common
> toolset.  My recent 
> blog series on BPM futures
> <http://www.ebizq.net/blogs/it_directions> 
> explains some aspects of what such a toolset may
> look like.
> 
> Sorry for the billboarding!  I am not selling
> products here, though, 
> just showing where to find ideas and free software
> tools :-)
> 
> -- 
> 
> All the best
> Keith
> 
> http://keith.harrison-broninski.info
> 
> Gervas Douglas wrote:
> 
> >It occurs to me that there is another advantage to
> JP's vision which
> >is outside the restricted scope of technology, and
> that is by viewing
> >each department and individual as a service
> provider bound by such
> >agreements as service contracts or SLAs, one
> provides the tools of
> >accountability and therefore a justification for
> their role.
> >
> >Too often in companies there is a division in
> perception between
> >revenue contributors and resource consumers.  Come
> a period of
> >financial stress (which at some stage is almost
> inevitable), the
> >all-powerful CFO proves he is not a boring
> bean-counter by wielding an
> >axe.  Everyone seeing this coming starts getting a
> bit jittery. 
> >Fingers point inevitably at the underperformers
> (e.g. salespeople who
> >are under-target for the quarter) or resource
> consumers (e.g. admin.
> >and sometimes marketing).  The axe swings. 
> Sometimes it swings
> >counter-productively for the simple reasons that
> assessments are
> >oftern too short-term and because of a lack of
> appreciation of the
> >value of roles.
> >
> >I feel that JP's approach could be developed into a
> productive new
> >management methodology.  Hey, and then
> SOA-as-software could provide
> >the tools to support it.
> >
> 


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