> > OK, let me try to elaborate my testing network configuration > related to the feature of remote worker calling of sipx. > > I put sipx behind my lab Firewall/NAT box which has an ADSL > internet access with a public IP. My sipx stays in intranet 1 > of 192.168.2.0/24 and I have another intranet 2 of > 192.168.8.0/24 with a sip deskphone. These two intranets are > connected by IPSEC tunnel and the call between them are well done. > > On my lab Firewall/NAT box, I followed the wiki guidance of > "Configuring remote workers cheatsheet " strictly to open > pinholes of SIP 5060 and UDP 30000-31000 to internal sipx server. > > I set up a softphone, eyebeam behind my home router as a > remote worker. I tuned it as per the wiki guidance to check > 'use Local address' and uncheck 'Enable ICE'. It can well > make registration in sipx and make call to the sip deskphone > inside intranet. Whereas, when I used intranet sip deskphone > to call eyebeam of remote worker, it was always transferred > to the voicemail of remote worker by announcement of called > party unavailable. When I checked the call log, I found "404 > no record of ITSP. Check configuration" inside.
If you are getting a 404 no record of ITSP when you place a call to a remote user, something is likely wrong with the configuration as this message is generated by sipXbridge and it shouldn't become involved in this call. Please turn on DEBUG level debugging for sipXregistrar and sipXproxy and generate a snapshot of the system and send it over to me. Thanks, bob > -----Original Message----- > From: Scott Lawrence [mailto:scott.lawre...@nortel.com] > Sent: Monday, August 03, 2009 9:10 PM > To: jun,wen > Cc: sipx-users@list.sipfoundry.org > Subject: Re: [sipx-users] Remote worker cannot be terminated > > On Mon, 2009-08-03 at 10:53 +0800, jun,wen wrote: > > Hi, I am still working on the issue of remote worker > (eyebeam) call to > > sip phone inside intranet regarding the guidance. > > > > The call initiated from remote worker to intranet sip phone > was well > > done, whereas, when call originates from intranet sip phone > to remote > > worker, it is always forwarded to voicemail by announcement > of called > > party unavailable. I also tried call between remote workers and the > > same situation happened all the time. > > > > Does anybody have same experience ? > > Consider the following excellent advice when requesting help... > > http://www.chiark.greenend.org.uk/~sgtatham/bugs.html > > You need to very carefully and thoroughly describe your configuration. > Carefully review the wiki pages on how to configure remote phones. > > > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org List > Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
