Does bootrom 4.2 work for your model phone? What bootrom is it using now? Do you have tftp being pushed to the phone via dhcp (option 66)? ============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431
Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: sipx-users-boun...@list.sipfoundry.org <sipx-users-boun...@list.sipfoundry.org> To: sipx-users@list.sipfoundry.org <sipx-users@list.sipfoundry.org> Sent: Sun Jan 03 14:08:18 2010 Subject: Re: [sipx-users] Polycom firmware upgrade Thanks for the replies. I cleaned out the tftp directory and uploaded the new files using the device-files menu. I'm using 3.1.3c split with bootrom 4.1.4. I activated the files and then rebooted the phone. It still did not pick up the new firmware. On Sun 03.Jan.10 13:12, Tony Graziano wrote: >Everything. That si "NOT" the way to do that. > >1. Undo what you did. >2. Have the ZIP file from Polycom with the firmware version. > >http://sipx-wiki.calivia.com/index.php/Managing_Device_Firmware > ><http://sipx-wiki.calivia.com/index.php/Managing_Device_Firmware>3. >Deactivate any polycom firmware currently there. >4. Create a new upload and send the ZIP file to it. >5. Activate it via sipxconfig. > >Send the phone a reboot so it will get the new firmware. > >Firmware above 3.1.3 is not suggested. > > >On Sun, Jan 3, 2010 at 12:53 PM, dan <d...@dm3.us> wrote: > >> >> I'm trying to upgrade the firmware in my Polycom 501. I did this >> successfully last spring when I started using Sipx, but now I can't get >> it to work. I've extracted the new files into the tftpboot directory, >> but the phone is not picking them up. What am I overlooking? >> >> Dan McDaniel >> _______________________________________________ >> sipx-users mailing list sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users >> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >> sipXecs IP PBX -- http://www.sipfoundry.org/ >> > > > >-- >====================== >Tony Graziano, Manager >Telephone: 434.984.8430 >Fax: 434.984.8431 > >Email: tgrazi...@myitdepartment.net > >LAN/Telephony/Security and Control Systems Helpdesk: >Telephone: 434.984.8426 >Fax: 434.984.8427 > >Helpdesk Contract Customers: >http://www.myitdepartment.net/gethelp/ > >Why do mathematicians always confuse Halloween and Christmas? >Because 31 Oct = 25 Dec. >_______________________________________________ >sipx-users mailing list sipx-users@list.sipfoundry.org >List Archive: http://list.sipfoundry.org/archive/sipx-users >Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >sipXecs IP PBX -- http://www.sipfoundry.org/ -- Dan McDaniel d...@dm3.us Key fingerprint = E295 0313 A68F B6D6 FF33 DE51 27F2 9B91 F68A 1241 _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/