Therein lies your mistake... don't unzip the files yourself... Clean out any polycom files in that directory and use the sipXecs gui device files uploader. (Devices -> Device Files).
If they don't activate properly, you still have some residual files you have to get rid of. Mike -----Original Message----- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of dan Sent: Sunday, January 03, 2010 12:53 PM To: sipx-users@list.sipfoundry.org Subject: [sipx-users] Polycom firmware upgrade I'm trying to upgrade the firmware in my Polycom 501. I did this successfully last spring when I started using Sipx, but now I can't get it to work. I've extracted the new files into the tftpboot directory, but the phone is not picking them up. What am I overlooking? Dan McDaniel _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/