Is your VPN setup with split tunnel or no split tunnel?
> -----Original Message----- > From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users- > boun...@list.sipfoundry.org] On Behalf Of Nathaniel Watkins > Sent: Tuesday, March 16, 2010 4:57 PM > To: Nathaniel Watkins; JOLY, ROBERT (ROBERT); sipx- > us...@list.sipfoundry.org > Subject: Re: [sipx-users] issues from remote caller vpn into office - > using sip trunks for oubound dialing - 30 second calls > > Okay - I've now officially tested the remote thru the sip trunk I > wanted to use. The same scenario is happening. > > I placed a call from X-Lite on my computer (inside the courthouse) with > no issues - so I'm assuming there is something odd with the VPN... > > > -----Original Message----- > From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users- > boun...@list.sipfoundry.org] On Behalf Of Nathaniel Watkins > Sent: Tuesday, March 16, 2010 4:48 PM > To: JOLY, ROBERT (ROBERT); sipx-users@list.sipfoundry.org > Subject: Re: [sipx-users] issues from remote caller vpn into office - > using sip trunks for oubound dialing - 30 second calls > > All good questions... > > I'm slightly embarrassed to mention this...however I've just realized > that the ITSP that I thought I've been routing thru, is actually not > the one I've been routing thru. On that note, I'm going to make some > configuration changes and re-test. I've inadvertantly been using > callwithus - I had meant to be using sipstation (bandwidth.com) for > this... > > Once I'm actually sure which SIP trunk I'm using, I will report back > > <? Echo "sheepish grin";> > > -----Original Message----- > From: JOLY, ROBERT (ROBERT) [mailto:rj...@avaya.com] > Sent: Tuesday, March 16, 2010 4:43 PM > To: Nathaniel Watkins; sipx-users@list.sipfoundry.org > Subject: RE: [sipx-users] issues from remote caller vpn into office - > using sip trunks for oubound dialing - 30 second calls > > > > > I have a remote user that uses a VPN connection to connect to the > > courthouse. They are using x-lite to make calls. I recently changed > > their dial-plan to route external calls via an ITSP. The call > > connects correctly, but after 30 seconds, the call disconnects. > > > > > > > > As a temporary work around, I'm having them use a different dial plan > > to route outbound calls out via an analog gateway - this works fine. > > > > > > > > Is there anything obvious here - or so I need to run a trace on the > > call? > > Calls failing after about 30 seconds (32, to be exact) are usually > indicative of misrouted 200 OKs or ACKs. In an effort to try to > isolate the VPN as a contributor to this problem, have you tried making > an ITSP call from an identically configured x-lite that would be > located in the courthouse? Also, what ITSP are you using? Are local > users (the ones at the courthouse) able to make ITSP calls without > issues? > > This message and any files transmitted with it are intended only for > the individual(s) or entity named. If you are not the intended > individual(s) or entity named you are hereby notified that any > disclosure, copying, distribution or reliance upon its contents is > strictly prohibited. If you have received this in error, please notify > the sender, delete the original, and destroy all copies. Email > transmissions cannot be guaranteed to be secure or error-free as > information could be intercepted, corrupted, lost, destroyed, arrive > late or incomplete, or contain viruses. Garrett County Government > therefore does not accept any liability for any errors or omissions in > the contents of this message, which arise as a result of email > transmission. > > > Garrett County Government, > 203 South Fourth Street, Courthouse, Oakland, Maryland 21550 > www.garrettcounty.org _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: > http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
