+1 it is easier to have the system call you to record it directly so you dont have to go to email, download it, then upload it again. It would be nice if you could invoke it calling you from the UA (line) instead of sipxconfig, making a computer unnecessary to record and activate AA prompts. I just find the process "cludgy" with PC's involved. Admin's have to "sit there" and wait for someone to do this this so it can get into the system, which is not necessarily a good use of time.
On Sat, May 22, 2010 at 9:22 AM, Picher, Michael <mpic...@cmctechgroup.com> wrote: > It might be best to have the system call an extension and then record the > prompt for AA's. > > The other thing that might be nice would be a prompts screen that would show > all the prompts and allow upload of custom WAV or have the system call an > extension to record. > > -----Original Message----- > From: sipx-users-boun...@list.sipfoundry.org > [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony Graziano > Sent: Friday, May 21, 2010 9:54 AM > To: Josh Patten > Cc: sipx-users@list.sipfoundry.org > Subject: Re: [sipx-users] More than one AA dial plan rule? (XX-7822) > > +1. > > I have someone that records prompts for customers. They like her > voice. She records them the same way and we upload them, but it would > be so much easier if she could record them directly instead. > > On Fri, May 21, 2010 at 9:51 AM, Josh Patten <jpat...@co.brazos.tx.us> wrote: >> Still a bit of a hack, but I never thought of it that way. Makes it a >> bit easier. I could have a phone set up that monitors that mailbox and >> lets me know when someone wants to change the prompt. >> >> Doesn't take away from the fact it should probably be addressed at some >> point. >> >> Josh Patten >> Assistant Network Administrator >> Brazos County IT Dept. >> (979) 361-4676 >> >> >> On 5/21/2010 1:58 AM, Todd Hodgen wrote: >>> Josh, just to be sure you are not missing something here. It is very easy >>> to record an Auto Attendant greeting if you simply call into a voicemail box >>> and leave the greeting as a message in that box. Then, log into the user >>> portal for that voicemail, and save the file to your local drive and upload >>> it as a new greeting. >>> >>> Quick and easy method. >>> >>> >>> >>> -----Original Message----- >>> From: sipx-users-boun...@list.sipfoundry.org >>> [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Josh Patten >>> Sent: Thursday, May 20, 2010 11:23 AM >>> To: sipx-users@list.sipfoundry.org >>> Subject: Re: [sipx-users] More than one AA dial plan rule? (XX-7822) >>> >>> Slightly off topic, would this method make it easier to implement a >>> simple way for end users to record the greetings for these attendants? >>> The current method is very cumbersome and difficult to manage. >>> >>> Should I open an improvement request? I thought at one point there was a >>> ticket open for this but I can't seem to find it. >>> >>> Josh Patten >>> Assistant Network Administrator >>> Brazos County IT Dept. >>> (979) 361-4676 >>> >>> >>> On 5/20/2010 1:04 PM, Nathaniel Watkins wrote: >>> >>>> Paul - that would be a huge improvement over the current setup. Managing >>>> >>> multiple auto attendants is currently much more cumbersome. Moving AA out >>> of Dial Plans solves both issues (simplifying AA and simplifying Dial >>> Plans). >>> >>>> >>>> -----Original Message----- >>>> From: sipx-users-boun...@list.sipfoundry.org >>>> >>> [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Mossman, Paul >>> (Paul) >>> >>>> Sent: Thursday, May 20, 2010 1:54 PM >>>> To: Todd Hodgen; 'Alfred Campbell'; sipx-users@list.sipfoundry.org >>>> Subject: Re: [sipx-users] More than one AA dial plan rule? (XX-7822) >>>> >>>> >>>> >>>> >>>>>> You can't get rid of this one Paul. Multiple AA's with different >>>>>> dialing plan's would not be that uncommon. IMO >>>>>> >>>>>> >>>>> It's not uncommon to have multiple Auto-attendants on a system. I >>>>> have one system with three distinct auto attendants now. >>>>> Additionally, is there really anything to simplify on the Auto >>>>> Attendant - it is so simple and straightforward now. >>>>> >>>>> >>>> Understood. >>>> >>>> Here's what I'm thinking then... >>>> >>>> Under Features -> Auto Attendants, you'd continue to see the "Attendants" >>>> >>> screen that you are familiar with. >>> >>>> But there would be a new "Extensions" screen. It would contains a table >>>> >>> of all Auto Attendant extensions, with 100 added by default on new >>> installations. This is where you add new Extensions, and configure which >>> Attendants are used for the Default/Working/Holiday times. Basically, the >>> AA configuration you're used to doing in the Dial Plan will now be done on >>> this new AA "Extensions" screen. >>> >>>> >>>> BTW, the motivation for this is XX-7822 [1]. Auto Attendant (and >>>> >>> Voicemail) extensions aren't Dial Rules any more that Hunt Group or >>> Conference extensions are. Auto Attendant configuration will be simplified, >>> since all its configuration will now be under Features -> Auto Attendants. >>> But the main goal is to simplify System -> Dial Plans (rules.) >>> >>>> >>>> Make sense? >>>> >>>> >>>> -Paul >>>> paulmoss...@avaya.com >>>> >>>> >>>> [1] http://track.sipfoundry.org/browse/XX-7822 Reorganize how dial plans >>>> >>> are created _______________________________________________ >>> >>>> sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: >>>> >>> http://list.sipfoundry.org/archive/sipx-users >>> >>>> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >>>> sipXecs IP PBX -- http://www.sipfoundry.org/ >>>> >>>> This message and any files transmitted with it are intended only for the >>>> >>> individual(s) or entity named. If you are not the intended individual(s) or >>> entity named you are hereby notified that any disclosure, copying, >>> distribution or reliance upon its contents is strictly prohibited. If you >>> have received this in error, please notify the sender, delete the original, >>> and destroy all copies. Email transmissions cannot be guaranteed to be >>> secure or error-free as information could be intercepted, corrupted, lost, >>> destroyed, arrive late or incomplete, or contain viruses. Garrett County >>> Government therefore does not accept any liability for any errors or >>> omissions in the contents of this message, which arise as a result of email >>> transmission. >>> >>>> >>>> Garrett County Government, >>>> 203 South Fourth Street, Courthouse, Oakland, Maryland 21550 >>>> >>> www.garrettcounty.org >>> >>>> _______________________________________________ >>>> sipx-users mailing list sipx-users@list.sipfoundry.org >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users >>>> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >>>> sipXecs IP PBX -- http://www.sipfoundry.org/ >>>> >>>> >>> _______________________________________________ >>> sipx-users mailing list sipx-users@list.sipfoundry.org >>> List Archive: http://list.sipfoundry.org/archive/sipx-users >>> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >>> sipXecs IP PBX -- http://www.sipfoundry.org/ >>> >>> >> _______________________________________________ >> sipx-users mailing list sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users >> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >> sipXecs IP PBX -- http://www.sipfoundry.org/ >> > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: tgrazi...@voice.myitdepartment.net > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: helpd...@voice.myitdepartment.net > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec. _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
