+1

-----Original Message-----
From: sipx-users-boun...@list.sipfoundry.org 
[mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony Graziano
Sent: May-21-10 9:54 AM
To: Josh Patten
Cc: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] More than one AA dial plan rule? (XX-7822)

+1.

I have someone that records prompts for customers. They like her voice. She 
records them the same way and we upload them, but it would be so much easier if 
she could record them directly instead.

On Fri, May 21, 2010 at 9:51 AM, Josh Patten <jpat...@co.brazos.tx.us> wrote:
> Still a bit of a hack, but I never thought of it that way. Makes it a 
> bit easier. I could have a phone set up that monitors that mailbox and 
> lets me know when someone wants to change the prompt.
>
> Doesn't take away from the fact it should probably be addressed at 
> some point.
>
> Josh Patten
> Assistant Network Administrator
> Brazos County IT Dept.
> (979) 361-4676
>
>
> On 5/21/2010 1:58 AM, Todd Hodgen wrote:
>> Josh, just to be sure you are not missing something here.  It is very 
>> easy to record an Auto Attendant greeting if you simply call into a 
>> voicemail box and leave the greeting as a message in that box.  Then, 
>> log into the user portal for that voicemail, and save the file to 
>> your local drive and upload it as a new greeting.
>>
>> Quick and easy method.
>>
>>
>>
>> -----Original Message-----
>> From: sipx-users-boun...@list.sipfoundry.org
>> [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Josh 
>> Patten
>> Sent: Thursday, May 20, 2010 11:23 AM
>> To: sipx-users@list.sipfoundry.org
>> Subject: Re: [sipx-users] More than one AA dial plan rule? (XX-7822)
>>
>> Slightly off topic, would this method make it easier to implement a 
>> simple way for end users to record the greetings for these attendants?
>> The current method is very cumbersome and difficult to manage.
>>
>> Should I open an improvement request? I thought at one point there 
>> was a ticket open for this but I can't seem to find it.
>>
>> Josh Patten
>> Assistant Network Administrator
>> Brazos County IT Dept.
>> (979) 361-4676
>>
>>
>> On 5/20/2010 1:04 PM, Nathaniel Watkins wrote:
>>
>>> Paul - that would be a huge improvement over the current setup.  
>>> Managing
>>>
>> multiple auto attendants is currently much more cumbersome.  Moving 
>> AA out of Dial Plans solves both issues (simplifying AA and 
>> simplifying Dial Plans).
>>
>>>
>>> -----Original Message-----
>>> From: sipx-users-boun...@list.sipfoundry.org
>>>
>> [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Mossman, 
>> Paul
>> (Paul)
>>
>>> Sent: Thursday, May 20, 2010 1:54 PM
>>> To: Todd Hodgen; 'Alfred Campbell'; sipx-users@list.sipfoundry.org
>>> Subject: Re: [sipx-users] More than one AA dial plan rule? (XX-7822)
>>>
>>>
>>>
>>>
>>>>> You can't get rid of this one Paul.  Multiple AA's with different 
>>>>> dialing plan's would not be that uncommon. IMO
>>>>>
>>>>>
>>>> It's not uncommon to have multiple Auto-attendants on a system.  I 
>>>> have one system with three distinct auto attendants now.
>>>> Additionally, is there really anything to simplify on the Auto 
>>>> Attendant - it is so simple and straightforward now.
>>>>
>>>>
>>> Understood.
>>>
>>> Here's what I'm thinking then...
>>>
>>> Under Features ->   Auto Attendants, you'd continue to see the "Attendants"
>>>
>> screen that you are familiar with.
>>
>>> But there would be a new "Extensions" screen.  It would contains a 
>>> table
>>>
>> of all Auto Attendant extensions, with 100 added by default on new 
>> installations.  This is where you add new Extensions, and configure 
>> which Attendants are used for the Default/Working/Holiday times.  
>> Basically, the AA configuration you're used to doing in the Dial Plan 
>> will now be done on this new AA "Extensions" screen.
>>
>>>
>>> BTW, the motivation for this is XX-7822 [1].  Auto Attendant (and
>>>
>> Voicemail) extensions aren't Dial Rules any more that Hunt Group or 
>> Conference extensions are.  Auto Attendant configuration will be 
>> simplified, since all its configuration will now be under Features ->   Auto 
>> Attendants.
>> But the main goal is to simplify System ->   Dial Plans (rules.)
>>
>>>
>>> Make sense?
>>>
>>>
>>> -Paul
>>> paulmoss...@avaya.com
>>>
>>>
>>> [1] http://track.sipfoundry.org/browse/XX-7822 Reorganize how dial 
>>> plans
>>>
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