That's funny. After rereading my message I realized I was vague. The symptom 
was mentioned in the subject only and I forgot to reiterate it. 

The phone fails to register with sipX. I'm on my phone right now but I'll check 
that link when I get in front of a computer. 

On Jul 14, 2010, at 8:13 PM, Scott Lawrence <xmlsc...@gmail.com> wrote:

>  On 2010-07-14 17:16, Gary Luca wrote:
>> I already posted this on the forum, but haven't gotten any replies 
>> yet.  I know i'm not supposed to send to the list as well, but i'm not 
>> sure if it got sent out.  Now that i'm aware of the list i'll use this 
>> from now on.
>> 
>> Good evening all,
>> 
>> I am working with sipX 4.2. I set this up about 2 months ago I 
>> believe. Everything has been working fine in the main office. Incoming 
>> calls, outgoing calls, internal calls...all that good stuff. All 
>> phones are Polycom Soundpoint IP 430 (v3.2.3).
>> 
>> Now i'm trying to set up two more 430s at a remote location. I 
>> connected the phones to the main office LAN for provisioning. They 
>> were configured exactly the same as the other phones except that for 
>> these phones I filled in the outgoing proxy information. Once 
>> configured, the phones worked as expected in the main office. When I 
>> brought the phones to the remote office, I hoped they would just plug 
>> and play. I should have known better.
>> 
>> All configuration on the sipX is correct. NAT traversal is enabled and 
>> the server is behind a NAT as well, with that check box selected. 
>> Internet calling is disabled and the local subnet and domain are 
>> specified. sipXbridge is in use. Ports on the near-end firewall are 
>> being forwarded as required (5060, 30000-31000). SIP ALG is off and 
>> the firewall is not equipped with SPI. Near-end is an Actiontec 
>> MI424-WR router through Verizon FiOS. Far-end is a Westell 
>> G90-610015-20 ADSL2 modem (SIP ALG also off and no SPI present).
>> 
>> I setup x-lite softphone on my laptop at the remote site. It registers 
>> with no problem. I was able to make an outgoing call and also call the 
>> IVR with no problems. I had someone call me from the main office and 
>> there were no problems there either.
> Kudos for an unusually thorough description of your configuration and 
> what you've tried.
> 
> You did miss telling us what the symptom of the failure is though.  What 
> about the remote 430s is not working?
> 
> There is one serious issue with Polycom version 3.2.3 - see:
> 
> http://track.sipfoundry.org/browse/XTRN-1046
> 
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