On 8/10/10 3:14 PM, Tran, Ly V. wrote:
Just noticed that we are unable to make any outbound calls to toll
free numbers after this latest update. We were able to on the
previous version. We are using Voxitas as the ITSP. Has anyone else
seen this or tested TFN dialing after the update? Normal local and
long distance phone calls are working. Voxitas tells us that our From
URI is incorrect, and we need to provide a valid 10 digit number when
dialing out to TFNs. I'm not sure what that means since our default
caller id is set to with our valid main office number on the gateway.
When we dial a TFN, after about 10s the display on the phone says
"disconnected, temporary failure".
call a cell phone, see what shows up.
you use same gateway?
MY toll free provider wants 11 digits for TF numbers (10 for everything
else... go figure)
(yes, I am violating my own rules. we are still running 4.2.0, and are
awaiting 4.2.2 to fix some of the gremlins.)
THEN, post a sipxtrace!
definition of an upgrade: take old bugs out, put new bugs in.
--
Michael Scheidell, CTO
o: 561-999-5000
d: 561-948-2259
ISN: 1259*1300
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