Is this a HA system?

What version sipx? What version firmware on the polycom phone?

Do you have an IP alias on your sipxsystem (not exactly applicable if a HA
system)? Do you have a user alias of staffan entered in on your account?

On Mon, Aug 23, 2010 at 4:01 PM, Staffan Kerker <ietf-li...@kerker.se>wrote:

> Hi
>
> I've seen this problem before and thought it was GRUU related (see
> http://track.sipfoundry.org/browse/XTRN-970) but I now have a similar
> issue with another phone.
>
> My Tandberg E20 video terminal fails to establish inbound calls because the
> ACK is "stuck" in the SipXproxy. The GRUU parts look fine (as far as I
> understand) but still the ACK is not forwarded and the call is dropped.
> Outbound calls work fine.
>
> The initating phone is the Polycom (192.168.0.112) and the Tandberg
> (192.168.0.116) is recieving the call. They are both behind the
> same NAT (85.24.160.19) with SipX server outside the NAT on a public IP
> (85.24.162.125).
>
> See the Sipviewer trace:
>
> http://www.kerker.se/files/tandberg-polycom-ack-misrouted.xml
>
> The sipXproxy.log gives error messages regarding "Invalid addr-spec found",
> see the logfile below:
>
> http://www.kerker.se/files/tandberg-polycom-ack-misrouted.rtf
>
> Any hints appreciated.
>
> /Staffan
>
>
> --
> Staffan Kerker
> mail/sip/xmpp: staf...@kerker.se
>
> "There is absolutely no money above the 5th fret..." /Donald "Duck" Dunn
>
> _______________________________________________
> sipx-users mailing list
> sipx-users@list.sipfoundry.org
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>



-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: tgrazi...@voice.myitdepartment.net
Fax: 434.984.8431

Email: tgrazi...@myitdepartment.net

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: helpd...@voice.myitdepartment.net
Fax: 434.984.8427

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