Hi Ah, sorry, thought I added the data needed...
- No HA system, single install (vmware though, but everything else works fine) - SipXecs 4.2.1-018932 - Polycom Soundpoint IP 335, v3.2.1 (as delivered) - I have two aliases set, the FQDN of the SipX server as well as the IP address of the SipX server. The primary 'domain' is the real domain name. - The user UID is 'staffan', so I'm not using a numerical UID. 'staffan' is not an alias, it's the true UID. I use alias for legacy e164 numbers Other SIP UAs work perfectly with this setup, so it's either the SIP/GRUU implementation of Tandberg E20 (latest firmware, v2.2) or the GRUU-routing in SipX that fails. Using the Polycom, Grandstream or Xlite/EyeBeam UAs registered to the same account ('staffan') works for both inbound and outbound calling without problem. /Staffan On 23 aug 2010, at 22.23, Tony Graziano wrote: > Is this a HA system? > > What version sipx? What version firmware on the polycom phone? > > Do you have an IP alias on your sipxsystem (not exactly applicable if a HA > system)? Do you have a user alias of staffan entered in on your account? > > On Mon, Aug 23, 2010 at 4:01 PM, Staffan Kerker <ietf-li...@kerker.se> wrote: > Hi > > I've seen this problem before and thought it was GRUU related (see > http://track.sipfoundry.org/browse/XTRN-970) but I now have a similar issue > with another phone. > > My Tandberg E20 video terminal fails to establish inbound calls because the > ACK is "stuck" in the SipXproxy. The GRUU parts look fine (as far as I > understand) but still the ACK is not forwarded and the call is dropped. > Outbound calls work fine. > > The initating phone is the Polycom (192.168.0.112) and the Tandberg > (192.168.0.116) is recieving the call. They are both behind the > same NAT (85.24.160.19) with SipX server outside the NAT on a public IP > (85.24.162.125). > > See the Sipviewer trace: > > http://www.kerker.se/files/tandberg-polycom-ack-misrouted.xml > > The sipXproxy.log gives error messages regarding "Invalid addr-spec found", > see the logfile below: > > http://www.kerker.se/files/tandberg-polycom-ack-misrouted.rtf > > Any hints appreciated. > > /Staffan > > > -- > Staffan Kerker > mail/sip/xmpp: staf...@kerker.se > > "There is absolutely no money above the 5th fret..." /Donald "Duck" Dunn > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: tgrazi...@voice.myitdepartment.net > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: helpd...@voice.myitdepartment.net > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > -- Staffan Kerker mail/sip/xmpp: staf...@kerker.se "Don't get involved in politics man, just play the gig..." /Sgt Floyd, Electric Mayhem Band
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