It sounds as if you have a dynamic IP and are using a STUN server. Is
this the case?

On Mon, Apr 18, 2011 at 10:19 AM, Tim Byng <t...@missioninc.com> wrote:
> On Mon, Apr 18, 2011 at 10:07 AM, Michael Picher wrote:
>>
>> You might also try changing to a different point of presence if you have
>> another one close (try pinging a few of them).  New York works well for us
>> and we have another account registered on Chicago.
>
> Thanks for the suggestion. I have tried both Atlanta and Toronto2 with the
> same results on both.
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