On Mon, 30 Apr 2012 10:13:06 -0400, Nathaniel Watkins wrote: > Sounds like you should see if Tony would be willing to be on a conference > call with you and appia
If it's worth it to Tony, I don't have any problem with that. I only mentioned what I've learned as I go or was told. Either way, what's interesting so far is that our weekend got wasted because it's not working. Flowroute and Voip.ms both work fine but appia only works one way. I responded to the original ticket where they told me someone would be keeping an eye on it all weekend and guess what, I've not heard from anyone since sending the reply. I was told by sales to call instead of emailing if I wanted faster service but when I asked support about that, they snickered that someone in sales would tell me that. I hate being in the middle all the time. Mike > > From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users- > boun...@list.sipfoundry.org] > On Behalf Of Tony Graziano > Sent: Friday, April 27, 2012 1:12 PM > To: m...@grounded.net; Discussion list for users of sipXecs software > Subject: Re: [sipx-users] UPDATE Re: Anyone using appia IP auth, port 5080 > > > On Fri, Apr 27, 2012 at 1:05 PM, > m...@grounded.net <m...@grounded.net> wrote: > >> and I relayed this to them, but they have a horrible >> helpdesk/communications platform >> > > BTW, this is very true. However, they continuously tell me that they are > working on a GUI and a portal for their new SBC which allows instant > provisioning of everything, coming to a screen near you... who knows when :) > > > One gets tired of hearing that and at some point stops listening. > > > LAN/Telephony/Security and Control Systems Helpdesk: > > > Telephone: 434.984.8426 > > > sip: helpd...@voice.myitdepartment.net > > > Helpdesk Customers: > http://myhelp.myitdepartment.net > > > Blog: http://blog.myitdepartment.net > > > This message and any files transmitted with it are intended only for the > individual(s) or entity named. If you are not the intended individual(s) or > entity named you are hereby notified that any disclosure, copying, > distribution or reliance upon its contents is strictly prohibited. If you > have received this in error, please notify the sender, delete the original, > and destroy all copies. Email transmissions cannot be guaranteed to be > secure or error-free as information > could be intercepted, corrupted, lost, destroyed, arrive late or > incomplete, or contain viruses. Garrett County Government therefore does > not accept any liability for any errors or omissions in the contents of > this message, which arise as a result of email > transmission. > > > Garrett County Government, > 203 South Fourth Street, Courthouse, Oakland, Maryland 21550 > www.garrettcounty.org
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