Hi Mike,

It hasn't been two weeks work. Just bits and pieces over two weeks as I make a change and see how reliable it is.
Also there is a very large area to cover that has good wifi coverage already.

As far as the keepalive settings, it seems there is a very good chance that Android basically can't play well with WPA enterprise authentication. Since setting up a few access points with WPA personal the phones are at last holding the connection reasonably well. I'll report back on that over the next few days as I know more.

And lastly, so far battery hasn't even been close to an issue... of course if it all ends up working well and more time is spent on calls it could deteriorate but at the moment it's only around 20-30% per day, basically in line with what would be expected of them as a cell phone.

Andrew

On 8/05/12 7:39 PM, Michael Picher wrote:
Well, if cost is no option, and at this point you've blown 2 weeks...  bite the bullet and get some Polycom 8440's.  Heavy duty and they have the Polycom SIP firmware that is known to work well.

Bria should have a setting for WiFi keepalive.  I thought csipsimple also had such a setting...

Battery will be your issue with ANY wifi device.  This is why SIP DECT phones exist.

Mike

On Tue, May 8, 2012 at 12:14 AM, Andrew Radke <andrew.ra...@yuruga.com.au> wrote:
Hi all,

I've being working with this now for about two weeks with some good and bad and mixed results. This email will hopefully be a summary of where I have gotten too and also a request for suggestions and experiences from others.

So the short summary would be that they very work well when the Android OS doesn't put the wireless to sleep.

The longer version is that the problem is divided into two parts: maintaining the wireless connection and the SIP soft phone.

Wireless:
  • The biggest problem I have encountered is keeping the wireless alive and connected. Android itself constantly wants to shut it down to save battery and it has to stay on. The Wifi Fixer app (https://play.google.com/store/apps/details?id=org.wahtod.wififixer) possibly helps with this but then I've found that Android itself seems to have a bugs connecting reliably to WPA enterprise access points. I am in the process of testing now with a WPA2-Personal setup using multi-SSID capable WAPs to see if they work better this way. Any suggestions would be greatly appreciated.
  • I've also found it can take a very long time to switch WAPs but I think that is because our environment is almost too good and you can still get a very marginal signal from one access point when it should've long ago switched to a closer one.

Softphone apps:
  • Acrobits Groundwire has the most reliable and functional client but attended transferring is a massive pain.
  • Bria has the simplest interface for transferring but has a few (minor) interface stupidities and some major idiocies. If it looses a connection to sipX (from the wireless being unavailable temporarily) it throws up an error and doesn't reregister until you notice and clear it. Basically this makes it totally unreliable and useless as a softphone. Also it's setting for keeping the wireless active doesn't seem to do anything.

Hardware:
So far we've tested on two units purchased as prepaid phones but without the SIM card inserted.
  • Samsung Galaxy Y (AU $129) is terrible as a regular phone and worse as anything else. It probably won't even be usable as a test unit later and will be thrown in the rubbish.
  • LG Optimus Spirit (AU $99 and available at $49.50 for a while) is very very nice. Speaker phone doesn't work but everything else makes this a steal.

Andrew Radke
Yuruga Nursery Pty Ltd
Clonal Solutions Australia Pty Ltd
PO Box 220
Walkamin Qld 4872
Phone: (07) 4093 3826
Fax: (07) 4093 3869
Email: andrew.ra...@yuruga.com.au
Web: www.yuruga.com.au

On 18/04/2012, at 9:30 PM, Philippe Laurent wrote:

Curious about the Galaxy Player, can it be used as a handset, or is it speakerphone only or bluetooth required?

Regarding iPhone apps, we tried Acrobits SIP and Acrobits Groundwire (a few more biz features such as transferring), both are polished apps and worked very well. As Tony pointed out, battery life suffers (figure on less than a day's charge), and your quality experience will rely strongly on your wifi deployment. The ability to have a device that allows you to work with business apps as well as communication (email, voice, txt) is priceless, but in the end we did not deploy this type of technology due to our high noise environment, large glass in a fairly tough environment, and the need to have devices with battery life that could extend beyond two shifts (16 hours).

We chose the KIRK line because of excellent battery life, excellent (almost scary) signal penetration in our factory environment, abuse survivability, and the ability to send targeted alerts to the phones (maintenance alerts, etc) with the 6000 server and 6020 phones, which replaced lost functionality that the iOS/Android platform would have delivered primarily.

Your scenario seems to be different, and the iOS/Android choice may be a truly tenable solution, given the deployment of a high quality wifi environment.

Philippe

On Wed, Apr 18, 2012 at 5:00 AM, Tony Graziano <tgrazi...@myitdepartment.net> wrote:
In your case I would test coverage with "any" app, besides counterpath, you can try the free 3cx (Android and iOS) app and others. The biggest thing you will find with wifi -- battery life/talktime (especially when received wifi signals are weak), don't hold up nearly as long as DECT. So your wifi deployment, coverage has a lot to do with battery life and talktime. 


On Wed, Apr 18, 2012 at 1:01 AM, Andrew Radke <andrew.ra...@yuruga.com.au> wrote:
Hi Tony,

We are looking at outdoor coverage but with a lot of trees and vegetation.

Considering your response it shows that things have changed in recent years too…

We do also have large wifi coverage already and are constantly increasing it. In the past it seemed that wifi was considered universally terrible. Has that changed?

And are there any good smartphone apps? I guess it would be Android rather than iPhone since it is possible to get reasonable Android handsets cheaply on prepaid plans and then don't use the cellular side at all. But for those of us with existing iPhones is there any recommended apps?

Regards,

Andrew Radke
Yuruga Nursery Pty Ltd
Clonal Solutions Australia Pty Ltd
PO Box 220
Walkamin Qld 4872
Phone: (07) 4093 3826
Fax: (07) 4093 3869
Email: andrew.ra...@yuruga.com.au
Web: www.yuruga.com.au

On 17/04/2012, at 8:04 PM, Tony Graziano wrote:

You need to explain what kind of coverage you need and what kind of wireless infrastructure you have (if any).

Snom makes a dect phone which also has wireless repeaters and should work fine. The battery life and talk time is very good and does not interfere with wifi at all.

If you have a wifi infrastructure you could opt for an app on a smartphone.

On Apr 17, 2012 12:56 AM, "Andrew Radke" <andrew.ra...@yuruga.com.au> wrote:
Hi all,

Just a query to see what the current thoughts are on cordless phones.

We probably need 2-3 phones fairly soon that can transfer calls. It would be nice (but not immediately required) to have the phones capable of switching between multiple base stations due to the physical area to be covered. Of course this adds a lot to the price so may be judged to be uneconomical.

I know this has been asked before but a lot can change with VoIP phones.

Andrew Radke
Yuruga Nursery Pty Ltd
Clonal Solutions Australia Pty Ltd
PO Box 220
Walkamin Qld 4872
Phone: (07) 4093 3826
Fax: (07) 4093 3869
Email: andrew.ra...@yuruga.com.au
Web: www.yuruga.com.au


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