Thought I did.

I built a Centos 6.3 (fully updated) server then installed sipx 4.6.0 via rpm 
repo. 
Once installed, I logged into the new server, entered a new PIN and was ready 
to configure the system.
I backed up a 4.2.0 server then copied the backup files onto the new 4.6.0 
server.
On the 4.6.0 server, I used the Restore to restore the settings from the 4.2.0 
server I backed up.
I can’t seem to find a screen shot so can’t recall all of the options but I 
picked only the first two or three options which don’t deal with PIN’s.
After the server restored, it came back with a prompt at some point. 
I then entered my new credentials but that didn’t work. I then tried my old 
ones from the backed up server and that didn’t work.
I have no other options that I know of other than to reset the superadmin 
password. However, any searching seems to lead to notes of previous versions 
than 4.6.0 along with commands that don’t seem to work on 4.6.0. I have not yet 
found information on how to restore the superadmin password on a 4.6.0 system.
Mike
From: Tony Graziano 
Sent: Sunday, September 23, 2012 10:36 AM
To: m...@grounded.net ; Sipx-users list 
Subject: Re: [sipx-users] 4.6.0 superadmin password lost

Explain the steps you have taken to get here.

-- 
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Tony Graziano, Manager
Telephone: 434.984.8430
sip: tgrazi...@voice.myitdepartment.net
Fax: 434.465.6833
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On Sep 23, 2012 11:31 AM, <m...@grounded.net> wrote:

  >Superadmin should be the one you had restored.
  >They logging in to the server at port 12000.

  I’m assuming you said try logging into the server on port 12000 but that 
doesn’t seem to make any difference. Still getting 

  ‘User ID and PIN combination is not valid’.

  I’ve also tried the backed up server password as well, along with no 
password, etc, but no go.







  -- 
  ~~~~~~~~~~~~~~~~~~
  Tony Graziano, Manager
  Telephone: 434.984.8430
  sip: tgrazi...@voice.myitdepartment.net
  Fax: 434.465.6833
  ~~~~~~~~~~~~~~~~~~
  Linked-In Profile:
  http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
  Ask about our Internet Fax services!
  ~~~~~~~~~~~~~~~~~~

  Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013!

  On Sep 23, 2012 10:19 AM, <m...@grounded.net> wrote:

    I built a centos 6.3 server, added the sipxecs repo, installed from repo 
and everything went fine.

    Searched for info on backing up a 4.2.0 server and restoring it on a new 
4.6.0 server and found plenty of problems and pretty much only one solution 
mentioned by Tony about not including the superadmin account when restoring.

    Other than more questions, there doesn’t seem to be much info out there on 
how to regenerate the superadmin account password on 4.6.0. All of the posts 
I’ve come across relate to older systems so none of the commands are the same. 

    Does anyone know how to set a new password for superadmin other than 
hacking the database table itself?

    Mike


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LAN/Telephony/Security and Control Systems Helpdesk:
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Blog: http://blog.myitdepartment.net
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