I used yum to groupuninstall sipx along with deleting the postgres database then reinstalled. I did the setup again and when I logged in, it prompted me for the new PIN. However, no matter what I enter, it is responding with; The name "superadmin" is already being used by a user or service.
From: George Niculae Sent: Sunday, September 23, 2012 12:18 PM To: m...@grounded.net ; Discussion list for users of sipXecs software Subject: Re: [sipx-users] 4.6.0 superadmin password lost On Sep 23, 2012 8:08 PM, <m...@grounded.net> wrote: > > >I'm am not sure restoring a 4.20 system to 4.6 would be advisable. > >I doubt anyone is testing anything other than 4.4(latest) > 4.6(latest). > > First of all, I made a typo, sorry, I meant that the old system is a 4.4.0, > not 4.2.0. > > Second, one of the promises of 4.6.0 was being able to restore from a 4.4.0 > system so figured I’d give it a try. If that’s not something which is working > yet, no big deal. > Restore is supported, to reset password do a /etc/init.d/sipxconfig reset-admin Use help to get the full list of options George > Of course, that gets me wondering out of curiosity... > > Can I now yum remove the sipx installation, then update the repo to 4.4.0 and > re-install? I would delete the postgres database and /etc/sipxpbx. > > > > Mike > > > > > > ~~~~~~~~~~~~~~~~~~ > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: tgrazi...@voice.myitdepartment.net > Fax: 434.465.6833 > ~~~~~~~~~~~~~~~~~~ > Linked-In Profile: > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > Ask about our Internet Fax services! > ~~~~~~~~~~~~~~~~~~ > > Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013! > > On Sep 23, 2012 12:25 PM, <m...@grounded.net> wrote: >> >> Thought I did. >> >> I built a Centos 6.3 (fully updated) server then installed sipx 4.6.0 via >> rpm repo. >> Once installed, I logged into the new server, entered a new PIN and was >> ready to configure the system. >> I backed up a 4.2.0 server then copied the backup files onto the new 4.6.0 >> server. >> On the 4.6.0 server, I used the Restore to restore the settings from the >> 4.2.0 server I backed up. >> I can’t seem to find a screen shot so can’t recall all of the options but I >> picked only the first two or three options which don’t deal with PIN’s. >> After the server restored, it came back with a prompt at some point. >> I then entered my new credentials but that didn’t work. I then tried my old >> ones from the backed up server and that didn’t work. >> >> I have no other options that I know of other than to reset the superadmin >> password. However, any searching seems to lead to notes of previous versions >> than 4.6.0 along with commands that don’t seem to work on 4.6.0. I have not >> yet found information on how to restore the superadmin password on a 4.6.0 >> system. >> >> Mike >> >> >> From: Tony Graziano >> Sent: Sunday, September 23, 2012 10:36 AM >> To: m...@grounded.net ; Sipx-users list >> Subject: Re: [sipx-users] 4.6.0 superadmin password lost >> >> >> Explain the steps you have taken to get here. >> >> -- >> ~~~~~~~~~~~~~~~~~~ >> Tony Graziano, Manager >> Telephone: 434.984.8430 >> sip: tgrazi...@voice.myitdepartment.net >> Fax: 434.465.6833 >> ~~~~~~~~~~~~~~~~~~ >> Linked-In Profile: >> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >> Ask about our Internet Fax services! >> ~~~~~~~~~~~~~~~~~~ >> >> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab >> 2013! >> >> On Sep 23, 2012 11:31 AM, <m...@grounded.net> wrote: >>> >>> >Superadmin should be the one you had restored. >>> >They logging in to the server at port 12000. >>> >>> I’m assuming you said try logging into the server on port 12000 but that >>> doesn’t seem to make any difference. Still getting >>> >>> ‘User ID and PIN combination is not valid’. >>> >>> I’ve also tried the backed up server password as well, along with no >>> password, etc, but no go. >>> >>> >>> >>> >>> >>> >>> >>> -- >>> ~~~~~~~~~~~~~~~~~~ >>> Tony Graziano, Manager >>> Telephone: 434.984.8430 >>> sip: tgrazi...@voice.myitdepartment.net >>> Fax: 434.465.6833 >>> ~~~~~~~~~~~~~~~~~~ >>> Linked-In Profile: >>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >>> Ask about our Internet Fax services! >>> ~~~~~~~~~~~~~~~~~~ >>> >>> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab >>> 2013! >>> >>> On Sep 23, 2012 10:19 AM, <m...@grounded.net> wrote: >>>> >>>> I built a centos 6.3 server, added the sipxecs repo, installed from repo >>>> and everything went fine. >>>> >>>> Searched for info on backing up a 4.2.0 server and restoring it on a new >>>> 4.6.0 server and found plenty of problems and pretty much only one >>>> solution mentioned by Tony about not including the superadmin account when >>>> restoring. >>>> >>>> Other than more questions, there doesn’t seem to be much info out there on >>>> how to regenerate the superadmin account password on 4.6.0. All of the >>>> posts I’ve come across relate to older systems so none of the commands are >>>> the same. >>>> >>>> Does anyone know how to set a new password for superadmin other than >>>> hacking the database table itself? >>>> >>>> Mike >>>> >>>> >>>> _______________________________________________ >>>> sipx-users mailing list >>>> sipx-users@list.sipfoundry.org >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >>> >>> LAN/Telephony/Security and Control Systems Helpdesk: >>> Telephone: 434.984.8426 >>> sip: helpd...@voice.myitdepartment.net >>> >>> Helpdesk Customers: http://myhelp.myitdepartment.net >>> Blog: http://blog.myitdepartment.net >>> >>> _______________________________________________ >>> sipx-users mailing list >>> sipx-users@list.sipfoundry.org >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> sip: helpd...@voice.myitdepartment.net >> >> Helpdesk Customers: http://myhelp.myitdepartment.net >> Blog: http://blog.myitdepartment.net >> >> _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: helpd...@voice.myitdepartment.net > > Helpdesk Customers: http://myhelp.myitdepartment.net > Blog: http://blog.myitdepartment.net > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/
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