If the client is unplugging his pc and plugging in his laptop, he needs to
reboot his radio.
This is true for SB but also a host of other manufacturers as well, but not
all. Tell the sub to buy a gateway router and he won't have to reboot his
radio every time.
George
----- Original Message ----- 
From: "The Wirefree Network" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Saturday, July 26, 2003 8:09 AM
Subject: RE: [smartBridges] airBridge stops passing traffic???


> There is supposed to be only one client device behind the airBridge.
> However...I think the client is unplugging the CAT5 cable at the back of
> his NIC and plugging it into his laptop periodically.
>
> >From the NOC, I can only ping his airBridge...not his internal IP
> (unless we do a power reset on the aB).  At the same time that I can not
> ping his internal IP, he can not ping my gateway.  I think this shows
> that the device is not passing anything.
>
> I don't have any other machines for him to ping.
>
> I think this is an airBridge only problem.  I have a client who is using
> the aPPo-CB, and he CONSTANTLY is changing his MAC address for a
> specific IP.  I see it in my sys log every day.
>
> I cant sniff the data yet (need a hub to put inline)...but I really
> don't think it is coming out of the aB.  The second that the does a
> power reset on the airBridge, I can ping his internal IP and he can ping
> my gateway (and surf the net).
>
> Is the ARP table not refreshing quickly enough.  I figured, since he
> could ping the aB and get a response from inside his home, then it would
> refresh the ARP????
>
> Sully
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of sB Tech Support
> Sent: Saturday, July 26, 2003 12:44 AM
> To: [EMAIL PROTECTED]
> Subject: RE: [smartBridges] airBridge stops passing traffic???
>
> How many clients is behind this airBridge? This seems to be Mac cache
> issue but can't figure out which device is causing it. aB does have
> internal Mac table to contain the different PC Mac & IP address behind
> it.
>
> When it happened, beside pinging the gateway, can it ping any other
> machine in your NOC like DNS, NMS machine? Does this happen to this
> airBridge only? At the NOC, can you sniff whether the traffic is coming
> in?
>
> Alex
> sB Tech Support
>
>
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of The Wirefree
> Network
> Sent: Saturday, July 26, 2003 10:26 AM
> To: '[EMAIL PROTECTED]'
> Subject: RE: [smartBridges] airBridge stops passing traffic???
>
>
> Hmmm...
>
> Well...I am not running DHCP...only static IPs.
>
> If the IP dropped, wouldn't it NOT allow him to ping the airBridge on
> the roof?
>
> I had him click REPAIR on his NIC connection, but that didn't do the
> trick.  The only thing that allowed the aB to start passing traffic
> again from his desktop was a power reset for the aB.
>
> Both desktop and laptop are Win XP.
>
> Really weird...I hope I don't have to replace the unit.
>
> Does the aB hold an arp table?  I know he has the same IP in both his
> desktop and his laptop.  I also know that they are not both plugged into
> the Ethernet cable at the same time.
>
> Sully
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Tom Haynes
> Sent: Friday, July 25, 2003 6:01 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [smartBridges] airBridge stops passing traffic???
>
> Sounds like a lost ip address. Have you hade the client run IPCONFIG
> /ALL from the command line to see if it still has it settings? Is your
> DHCP lease time set to 24 hours? Try setting it to 7-8 days. If all else
> fails try to repair the connection using NBTSTAT -R. The last step,
> replace the NIC. (Well, I may have skipped over some steps :-)
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]
> On Behalf Of The Wirefree Network
> Sent: Friday, July 25, 2003 8:53 PM
> To: [EMAIL PROTECTED]
> Subject: [smartBridges] airBridge stops passing traffic???
>
>
> I have a new airBridge installed at a customer's home (June purchase
> with upgraded firmware).  It has been online 3 days and has lost it's
> ability to surf the net once a day since then.
>
> 1. I am ALWAYS able to ping/monitor/configure the device from the
> wireless side.  So...it is NOT losing association.
>
> 2. The client is ALWAYS able to ping/monitor/configure the device from
> the wireless side.  So...it is not losing Ethernet.
>
> 3. However, about once a day, the client can no longer ping my gateway,
> nor surf the net.
>
>
> FIX ACTION: Power Reset...and whammo...back online.
>
> ODD TWIST:  If he disconnects the Ethernet cable from the Desktop and
> plugs it into his laptop, he is back on the net instantly without a
> power reset. Plug it back into his Desktop and he still cant surf.
>
> Any ideas????
>
> Sully
>
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