No, I haven't changed the switch yet, but again I go back to my main point here, which is - if it is something in our system design or installation, why is my Trango backhaul working perfectly on the same switch, same UPS, same everything? Just because I don't use a high end managed switch doesn't automatically mean that the problems are coming from the D-Link.
Gloria ----- Original Message ----- From: "George" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Sunday, August 24, 2003 2:14 PM Subject: Re: [smartBridges] Sticking up for sB > Have you tried replacing the switch by chance with a different brand? > I think you said D Link, not the stuff you build backbones on. > George > > > Gloria Vester wrote: > > >Can you tell me where to find the list of MAC addresses that are being > >recalled? I am working on my RMAs now and I have a feeling that all five of > >the units I have are from the same batch. When I asked them how many of my > >units to RMA, they said it was up to me and my "comfort level". I don't > >want to bash SB either - it is counter productive, and they are being very > >supportive in trying to help. But at the same time, I agree with you that > >it would have been more cost effective to have just recalled and replaced > >all the units that were suspect and saved themselves a lot of bad publicity > >and us a lot of lost revenue. > > > >I have had it pointed out to me from several different sources on this list > >that the problem is more than likely not with the airPoints, that is > >probably a power issue or an environmental issue. I am not ruling that out > >completely, and am continuing to investigate all possibilities. But if it > >were something that we did wrong in our design and installation, why is my > >Trango backhaul working perfectly using the same power source, the same > >cabling, the same switch, in the same temperature environment? > > > >Thanks, > >Gloria > > > >----- Original Message ----- > >From: "The Wirefree Network" <[EMAIL PROTECTED]> > >To: <[EMAIL PROTECTED]> > >Sent: Sunday, August 24, 2003 1:47 PM > >Subject: [smartBridges] Sticking up for sB > > > > > > > > > >>I am feeling a bit guilty for hammering sB so badly...but it is there > >>fault after all. They could have resolved this a long time ago. > >> > >>Here is the explanation as given to me from them (simplified version): > >>In June there were 2 production lines putting together sB equipment. > >>One with bad chips, one with good chips. My use of "bad chips" is my > >>own. They call it "timing issue" chips. > >> > >>Prior to getting stamped with MAC addresses, the units are brought back > >>together on one line and stamped. Therefore, there is NO way to say > >>exactly which units have the "bad chips". > >> > >>This is why sB is not recalling the entire series of MAC > >>addresses...there are a bunch of good ones mixed in there as well. > >> > >>You may be thinking the same thing I am right now....hmmmm....why > >>wouldn't they just go ahead and recall the whole batch?? Hindsight, > >>they would probably have saved a lot of money in lost revenue from the > >>bad publicity. And it would have MOST definitely saved us a TON of > >>money, and therefore retained their good reputation from us. > >> > >>Bottomline: They are doing direct RMA's for all the bad June/July > >>units. Just talk to them. We are all bitching for good reason...but > >>just do the RMA. It is all we can do. Then hope they are really > >>sending us good stuff this time. > >> > >>Sully > >> > >>The PART-15.ORG smartBridges Discussion List > >>To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > >> > >> > >smartBridges <yournickname> > > > > > >>To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > >> > >> > >smartBridges) > > > > > >>Archives: http://archives.part-15.org > >> > >> > >> > >> > > > > > >The PART-15.ORG smartBridges Discussion List > >To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> > >To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > >Archives: http://archives.part-15.org > > > > > > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > Archives: http://archives.part-15.org > > The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
