Ooops, I'm sorry, I thought you said you has a bunch of broken ones. Michael
----- Original Message ----- From: "Gloria Vester" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Sunday, August 24, 2003 4:29 PM Subject: Re: [smartBridges] Sticking up for sB > Well, I could do that, but I only have one that is not in service and I have > already done an RMA on it. If smartBridges wants me to send it to you > instead of them, I would be happy to do that. Any sbtech want to jump in > here? > > Thanks for the offer, > Gloria > > ----- Original Message ----- > From: "Bullit" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Sunday, August 24, 2003 4:16 PM > Subject: Re: [smartBridges] Sticking up for sB > > > > Gloria, can you send me one of those sB that keeps locking up? (fails) > > > > I can take a look at it for you at no charge (other than shipping). I'm > not > > saying that I'm a sB guru, but maybe I can help. Besides, sB is only > located > > about 5 miles from here and once I play with it, I can take it over to > > Dilish and show him first hand. > > > > Michael > > > > > > ----- Original Message ----- > > From: "Gloria Vester" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Sunday, August 24, 2003 4:02 PM > > Subject: Re: [smartBridges] Sticking up for sB > > > > > > > Marlon, > > > I wasn't arguing - I am very grateful for all the suggestions and all > the > > > help I am getting from this list, I couldn't do this without all of you. > > I > > > was just pointing out a fact. And to add another fact to the pool that > > also > > > would show the switch is not the problem - I have one airPoint that has > > NOT > > > locked up. So I have one Trango and one smartBridges that are working > > fine, > > > three (make that four counting the one I replaced) that lock up at least > > > once a day. I am NOT ruling out other possibilities and will keep > > > investigating any and all suggestions and ideas. I am looking at it > > > logically. > > > > > > Thanks to all for your help and support, > > > Gloria > > > > > > ----- Original Message ----- > > > From: "Marlon Schafer (509-982-2181)" <[EMAIL PROTECTED]> > > > To: <[EMAIL PROTECTED]> > > > Sent: Sunday, August 24, 2003 2:46 PM > > > Subject: Re: [smartBridges] Sticking up for sB > > > > > > > > > > Why do you want to argue over helpful suggestions when nothing else > > seems > > > to > > > > be working??? hehehehehe > > > > > > > > Women! Victoria, you taught her this didn't you? <ducking!!!!> > > > > > > > > OK, maybe this helps. I just pulled out a Cisco 2916xl. It worked > fine > > > > with some network cards and not others. Started dropping massive > > packets > > > > one day. Anything that didn't hit THAT switch was fine, anything that > > > went > > > > through it wasn't. Everyone tells me that if there were no errors on > > the > > > > ports, no lights indicating trouble it should be working just fine. > It > > > > wasn't. Swapped it out and all ran fine again. Please note that I > said > > > > that it worked fine with some nics always and some never and still > > others > > > > sometimes. It's in the garbage now ;-). > > > > > > > > I've also had one still show traffic (Don't remember the brand) via > > > randomly > > > > blinking lights. But no ip would pass. Never figured that one out > > > either. > > > > It's also in the garbage. > > > > > > > > Your switch may very well not be your problem. In fact it probably > > isn't. > > > > But it's something to check. > > > > > > > > Also, a note on the heat issue. Remember that MOST of the heat in a > > unit > > > > will come not from the sun but the boards. If there is a lot of > traffic > > > > passing through a unit it'll heat up faster in 70* weather than an > idle > > > unit > > > > in 100* weather. > > > > > > > > marlon > > > > > > > > ----- Original Message ----- > > > > From: "Gloria Vester" <[EMAIL PROTECTED]> > > > > To: <[EMAIL PROTECTED]> > > > > Sent: Sunday, August 24, 2003 12:24 PM > > > > Subject: Re: [smartBridges] Sticking up for sB > > > > > > > > > > > > > No, I haven't changed the switch yet, but again I go back to my main > > > point > > > > > here, which is - if it is something in our system design or > > > installation, > > > > > why is my Trango backhaul working perfectly on the same switch, same > > > UPS, > > > > > same everything? Just because I don't use a high end managed switch > > > > doesn't > > > > > automatically mean that the problems are coming from the D-Link. > > > > > > > > > > Gloria > > > > > > > > > > ----- Original Message ----- > > > > > From: "George" <[EMAIL PROTECTED]> > > > > > To: <[EMAIL PROTECTED]> > > > > > Sent: Sunday, August 24, 2003 2:14 PM > > > > > Subject: Re: [smartBridges] Sticking up for sB > > > > > > > > > > > > > > > > Have you tried replacing the switch by chance with a different > > brand? > > > > > > I think you said D Link, not the stuff you build backbones on. > > > > > > George > > > > > > > > > > > > > > > > > > Gloria Vester wrote: > > > > > > > > > > > > >Can you tell me where to find the list of MAC addresses that are > > > being > > > > > > >recalled? I am working on my RMAs now and I have a feeling that > > all > > > > five > > > > > of > > > > > > >the units I have are from the same batch. When I asked them how > > many > > > > of > > > > > my > > > > > > >units to RMA, they said it was up to me and my "comfort level". > I > > > > don't > > > > > > >want to bash SB either - it is counter productive, and they are > > being > > > > > very > > > > > > >supportive in trying to help. But at the same time, I agree with > > you > > > > > that > > > > > > >it would have been more cost effective to have just recalled and > > > > replaced > > > > > > >all the units that were suspect and saved themselves a lot of bad > > > > > publicity > > > > > > >and us a lot of lost revenue. > > > > > > > > > > > > > >I have had it pointed out to me from several different sources on > > > this > > > > > list > > > > > > >that the problem is more than likely not with the airPoints, that > > is > > > > > > >probably a power issue or an environmental issue. I am not > ruling > > > that > > > > > out > > > > > > >completely, and am continuing to investigate all possibilities. > > But > > > if > > > > > it > > > > > > >were something that we did wrong in our design and installation, > > why > > > is > > > > > my > > > > > > >Trango backhaul working perfectly using the same power source, > the > > > same > > > > > > >cabling, the same switch, in the same temperature environment? > > > > > > > > > > > > > >Thanks, > > > > > > >Gloria > > > > > > > > > > > > > >----- Original Message ----- > > > > > > >From: "The Wirefree Network" <[EMAIL PROTECTED]> > > > > > > >To: <[EMAIL PROTECTED]> > > > > > > >Sent: Sunday, August 24, 2003 1:47 PM > > > > > > >Subject: [smartBridges] Sticking up for sB > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >>I am feeling a bit guilty for hammering sB so badly...but it is > > > there > > > > > > >>fault after all. They could have resolved this a long time ago. > > > > > > >> > > > > > > >>Here is the explanation as given to me from them (simplified > > > version): > > > > > > >>In June there were 2 production lines putting together sB > > equipment. > > > > > > >>One with bad chips, one with good chips. My use of "bad chips" > is > > > my > > > > > > >>own. They call it "timing issue" chips. > > > > > > >> > > > > > > >>Prior to getting stamped with MAC addresses, the units are > brought > > > > back > > > > > > >>together on one line and stamped. Therefore, there is NO way to > > say > > > > > > >>exactly which units have the "bad chips". > > > > > > >> > > > > > > >>This is why sB is not recalling the entire series of MAC > > > > > > >>addresses...there are a bunch of good ones mixed in there as > well. > > > > > > >> > > > > > > >>You may be thinking the same thing I am right > now....hmmmm....why > > > > > > >>wouldn't they just go ahead and recall the whole batch?? > > Hindsight, > > > > > > >>they would probably have saved a lot of money in lost revenue > from > > > the > > > > > > >>bad publicity. And it would have MOST definitely saved us a TON > > of > > > > > > >>money, and therefore retained their good reputation from us. > > > > > > >> > > > > > > >>Bottomline: They are doing direct RMA's for all the bad > June/July > > > > > > >>units. Just talk to them. We are all bitching for good > > > reason...but > > > > > > >>just do the RMA. It is all we can do. Then hope they are > really > > > > > > >>sending us good stuff this time. > > > > > > >> > > > > > > >>Sully > > > > > > > > The PART-15.ORG smartBridges Discussion List > > > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > > smartBridges <yournickname> > > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > > smartBridges) > > > > Archives: http://archives.part-15.org > > > > > > > > > > > > > > > > > The PART-15.ORG smartBridges Discussion List > > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > smartBridges <yournickname> > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > smartBridges) > > > Archives: http://archives.part-15.org > > > > > > > > > > > > The PART-15.ORG smartBridges Discussion List > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > > Archives: http://archives.part-15.org > > > > > > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > Archives: http://archives.part-15.org > > The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
