Michael are you some kind of wireless engineer? do you work for SB? should they not be doing this and letting us know what they find they have had several units sent back and we (at least me) have not seen any report as to what they have found wrong with the units. Therefore I think they are not telling us the full truth and the problem is bigger then they originally thought..
----- Original Message ----- From: "Bullit" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Sunday, August 24, 2003 2:16 PM Subject: Re: [smartBridges] Sticking up for sB Gloria, can you send me one of those sB that keeps locking up? (fails) I can take a look at it for you at no charge (other than shipping). I'm not saying that I'm a sB guru, but maybe I can help. Besides, sB is only located about 5 miles from here and once I play with it, I can take it over to Dilish and show him first hand. Michael ----- Original Message ----- From: "Gloria Vester" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Sunday, August 24, 2003 4:02 PM Subject: Re: [smartBridges] Sticking up for sB > Marlon, > I wasn't arguing - I am very grateful for all the suggestions and all the > help I am getting from this list, I couldn't do this without all of you. I > was just pointing out a fact. And to add another fact to the pool that also > would show the switch is not the problem - I have one airPoint that has NOT > locked up. So I have one Trango and one smartBridges that are working fine, > three (make that four counting the one I replaced) that lock up at least > once a day. I am NOT ruling out other possibilities and will keep > investigating any and all suggestions and ideas. I am looking at it > logically. > > Thanks to all for your help and support, > Gloria > > ----- Original Message ----- > From: "Marlon Schafer (509-982-2181)" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Sunday, August 24, 2003 2:46 PM > Subject: Re: [smartBridges] Sticking up for sB > > > > Why do you want to argue over helpful suggestions when nothing else seems > to > > be working??? hehehehehe > > > > Women! Victoria, you taught her this didn't you? <ducking!!!!> > > > > OK, maybe this helps. I just pulled out a Cisco 2916xl. It worked fine > > with some network cards and not others. Started dropping massive packets > > one day. Anything that didn't hit THAT switch was fine, anything that > went > > through it wasn't. Everyone tells me that if there were no errors on the > > ports, no lights indicating trouble it should be working just fine. It > > wasn't. Swapped it out and all ran fine again. Please note that I said > > that it worked fine with some nics always and some never and still others > > sometimes. It's in the garbage now ;-). > > > > I've also had one still show traffic (Don't remember the brand) via > randomly > > blinking lights. But no ip would pass. Never figured that one out > either. > > It's also in the garbage. > > > > Your switch may very well not be your problem. In fact it probably isn't. > > But it's something to check. > > > > Also, a note on the heat issue. Remember that MOST of the heat in a unit > > will come not from the sun but the boards. If there is a lot of traffic > > passing through a unit it'll heat up faster in 70* weather than an idle > unit > > in 100* weather. > > > > marlon > > > > ----- Original Message ----- > > From: "Gloria Vester" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Sunday, August 24, 2003 12:24 PM > > Subject: Re: [smartBridges] Sticking up for sB > > > > > > > No, I haven't changed the switch yet, but again I go back to my main > point > > > here, which is - if it is something in our system design or > installation, > > > why is my Trango backhaul working perfectly on the same switch, same > UPS, > > > same everything? Just because I don't use a high end managed switch > > doesn't > > > automatically mean that the problems are coming from the D-Link. > > > > > > Gloria > > > > > > ----- Original Message ----- > > > From: "George" <[EMAIL PROTECTED]> > > > To: <[EMAIL PROTECTED]> > > > Sent: Sunday, August 24, 2003 2:14 PM > > > Subject: Re: [smartBridges] Sticking up for sB > > > > > > > > > > Have you tried replacing the switch by chance with a different brand? > > > > I think you said D Link, not the stuff you build backbones on. > > > > George > > > > > > > > > > > > Gloria Vester wrote: > > > > > > > > >Can you tell me where to find the list of MAC addresses that are > being > > > > >recalled? I am working on my RMAs now and I have a feeling that all > > five > > > of > > > > >the units I have are from the same batch. When I asked them how many > > of > > > my > > > > >units to RMA, they said it was up to me and my "comfort level". I > > don't > > > > >want to bash SB either - it is counter productive, and they are being > > > very > > > > >supportive in trying to help. But at the same time, I agree with you > > > that > > > > >it would have been more cost effective to have just recalled and > > replaced > > > > >all the units that were suspect and saved themselves a lot of bad > > > publicity > > > > >and us a lot of lost revenue. > > > > > > > > > >I have had it pointed out to me from several different sources on > this > > > list > > > > >that the problem is more than likely not with the airPoints, that is > > > > >probably a power issue or an environmental issue. I am not ruling > that > > > out > > > > >completely, and am continuing to investigate all possibilities. But > if > > > it > > > > >were something that we did wrong in our design and installation, why > is > > > my > > > > >Trango backhaul working perfectly using the same power source, the > same > > > > >cabling, the same switch, in the same temperature environment? > > > > > > > > > >Thanks, > > > > >Gloria > > > > > > > > > >----- Original Message ----- > > > > >From: "The Wirefree Network" <[EMAIL PROTECTED]> > > > > >To: <[EMAIL PROTECTED]> > > > > >Sent: Sunday, August 24, 2003 1:47 PM > > > > >Subject: [smartBridges] Sticking up for sB > > > > > > > > > > > > > > > > > > > > > > > > >>I am feeling a bit guilty for hammering sB so badly...but it is > there > > > > >>fault after all. They could have resolved this a long time ago. > > > > >> > > > > >>Here is the explanation as given to me from them (simplified > version): > > > > >>In June there were 2 production lines putting together sB equipment. > > > > >>One with bad chips, one with good chips. My use of "bad chips" is > my > > > > >>own. They call it "timing issue" chips. > > > > >> > > > > >>Prior to getting stamped with MAC addresses, the units are brought > > back > > > > >>together on one line and stamped. Therefore, there is NO way to say > > > > >>exactly which units have the "bad chips". > > > > >> > > > > >>This is why sB is not recalling the entire series of MAC > > > > >>addresses...there are a bunch of good ones mixed in there as well. > > > > >> > > > > >>You may be thinking the same thing I am right now....hmmmm....why > > > > >>wouldn't they just go ahead and recall the whole batch?? Hindsight, > > > > >>they would probably have saved a lot of money in lost revenue from > the > > > > >>bad publicity. And it would have MOST definitely saved us a TON of > > > > >>money, and therefore retained their good reputation from us. > > > > >> > > > > >>Bottomline: They are doing direct RMA's for all the bad June/July > > > > >>units. Just talk to them. We are all bitching for good > reason...but > > > > >>just do the RMA. It is all we can do. Then hope they are really > > > > >>sending us good stuff this time. > > > > >> > > > > >>Sully > > > > The PART-15.ORG smartBridges Discussion List > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > > Archives: http://archives.part-15.org > > > > > > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > Archives: http://archives.part-15.org > > The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
