Nish,

I would call it a diagnostic step towards figuring out your problems. If
you aren't willing to consider every possibility, the only pollution
will be your faulty hardware, sitting in a landfill as your company goes
down in shame.

Jason

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Nish Park
> Sent: Monday, August 25, 2003 1:31 AM
> To: [EMAIL PROTECTED]
> Subject: RE: [smartBridges] Sticking up for sB
> 
> 
> 
> This is irrelevant speculation. Just adding to the noise
> pollution on this forum. 
> 
> Nish
> 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Jason
> Sent: Monday, August 25, 2003 4:21 AM
> To: '[EMAIL PROTECTED]'
> Subject: RE: [smartBridges] Sticking up for sB
> 
> I guess we won't really know until someone steps up to the
> plate to check it out. We all know who that SHOULD be....... 
> But apparently nobody has looked at it as a possibility!
> 
> 
> > -----Original Message-----
> > From: [EMAIL PROTECTED] 
> > [mailto:[EMAIL PROTECTED] On Behalf Of The Wirefree 
> > Network
> > Sent: Sunday, August 24, 2003 4:16 PM
> > To: [EMAIL PROTECTED]
> > Subject: RE: [smartBridges] Sticking up for sB
> > 
> > 
> > This goes back to my question a while back.  What exactly did the 
> > "firmware fix" do??  Did it slow down the processor, to reduce the 
> > heat related issue, thereby increasing the lost association problem 
> > on older "good" units?
> > 
> > Remember...they did initially tell us NOT to load this firmware on 
> > units that weren't exhibiting the symptoms.
> > 
> > FLASHBACK: Let's say you are 60 clicks inside IRAQ with SCUDS 
> > whizzing over your head and your second in command (good
> > buddy) is showing signs of Nerve Agent.  You make a command
> > decision to jam him in the thigh with his atropine injector 
> > antidote and it is (seconds) later determined that it was 
> > just a nervous breakdown (or whatever). DEAD....
> > ****sigh*****
> > 
> > Whoa...where'd that come from.....
> > 
> > In other words, without the opposing force, you push it
> back too far.
> > 
> > I think the firmware upgrade SUCKS!  Just my opinion.
> > 
> > Sully
> > 
> > -----Original Message-----
> > From: [EMAIL PROTECTED] 
> > [mailto:[EMAIL PROTECTED] On Behalf Of Jason
> > Sent: Sunday, August 24, 2003 12:56 PM
> > To: [EMAIL PROTECTED]
> > Subject: RE: [smartBridges] Sticking up for sB
> > 
> > Has anyone tried any new units with "bad chips" with old firmware 
> > simplemonitor 1.40?
> > 
> > I have two "old" units that came with 1.4 (purchased Feb 2003). 
> > Access point mode worked fine. Then I used them as wireless bridges 
> > for months.
> > 
> > I upgraded to 1.5 and switched back to access point mode on one unit

> > (client bridge on the other). The ethernet started having the 
> > problem of crapping out on me. I then upgraded to 1.6. Same problem.

> > I confirmed the units still worked in wireless bridge mode - no 
> > issues. I used a new aP Total to test out as an access point using 
> > 1.6, with both aPPOs as clients with 1.6, and the problem went away,

> > so I have isolated the problem to these two old aPPOs in access 
> > point mode using upgraded firmware.
> > 
> > What I suspect is that they will work again with the old 1.40 
> > simplemonitor firmware in access point mode. Unfortunately, I am not

> > going to try because I have reached the breaking point, and finally 
> > settled on a PtMP setup that I can't bring down for any more 
> > diagnostics. It has cost me too much time and money, and I am stable

> > now.
> > 
> > I would be very curious to find out if the new units (that 
> > presumably shipped with 1.5, then were upgraded to 1.6) would work 
> > with 1.4. Has anyone even tried this? Why would my "old" units work 
> > with 1.4, then not with 1.5 or 1.6?
> > 
> > Jason
> > 
> > P.S. I guess you'd call my current state of mind "Curious 
> > Indifference"
> > 
> > 
> > 
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED] On Behalf Of Bobby Bounds
> > > Sent: Sunday, August 24, 2003 3:22 PM
> > > To: [EMAIL PROTECTED]
> > > Subject: Re: [smartBridges] Sticking up for sB
> > > 
> > > 
> > > Gloria,
> > > 
> > > I'm going up on a roof right now to replace an APPO that
> crapped out
> > > (read: won't pass traffic) after being up just two weeks. I'm not
> > > hopeful however, because my only spare came from the same 
> batch. It
> > > too, will likely behave the same.
> > > 
> > > SB, you really screwed the pooch on this one by not recalling the
> > > entire run of bad units. Gloria, the problem is the radios.
> > > 
> > > Bobby Bounds
> > > Airwave Internet, LLC
> > > 
> > > 
> > > 
> > > 
> > > 
> > > ----- Original Message -----
> > > From: "Gloria Vester" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Sunday, August 24, 2003 1:01 PM
> > > Subject: Re: [smartBridges] Sticking up for sB
> > > 
> > > 
> > > > Can you tell me where to find the list of MAC addresses
> > > that are being
> > > > recalled?  I am working on my RMAs now and I have a feeling
> > > that all
> > > > five
> > > of
> > > > the units I have are from the same batch.  When I asked
> > > them how many
> > > > of
> > > my
> > > > units to RMA, they said it was up to me and my "comfort
> level".  I
> > > > don't want to bash SB either - it is counter productive,
> > > and they are
> > > > being very supportive in trying to help.  But at the
> same time, I
> > > > agree with you that it would have been more cost
> > effective to have
> > > > just recalled and replaced all the units that were suspect
> > > and saved
> > > > themselves a lot of bad
> > > publicity
> > > > and us a lot of lost revenue.
> > > >
> > > > I have had it pointed out to me from several different
> > > sources on this
> > > list
> > > > that the problem is more than likely not with the
> > > airPoints, that is
> > > > probably a power issue or an environmental issue.  I am
> not ruling
> > > > that
> > > out
> > > > completely, and am continuing to investigate all
> > > possibilities.  But
> > > > if it were something that we did wrong in our design and
> > > installation,
> > > > why is my Trango backhaul working perfectly using the
> same power
> > > > source, the same cabling, the same switch, in the same
> > temperature
> > > > environment?
> > > >
> > > > Thanks,
> > > > Gloria
> > > >
> > > > ----- Original Message -----
> > > > From: "The Wirefree Network" <[EMAIL PROTECTED]>
> > > > To: <[EMAIL PROTECTED]>
> > > > Sent: Sunday, August 24, 2003 1:47 PM
> > > > Subject: [smartBridges] Sticking up for sB
> > > >
> > > >
> > > > > I am feeling a bit guilty for hammering sB so
> badly...but it is
> > > > > there fault after all.  They could have resolved this a
> > long time
> > > > > ago.
> > > > >
> > > > > Here is the explanation as given to me from them (simplified
> > > > > version): In June there were 2 production lines putting
> > > together sB
> > > > > equipment. One with bad chips, one with good chips.  My
> > > use of "bad
> > > > > chips" is my own.  They call it "timing issue" chips.
> > > > >
> > > > > Prior to getting stamped with MAC addresses, the units
> > > are brought
> > > > > back together on one line and stamped.  Therefore, there
> > > is NO way
> > > > > to say exactly which units have the "bad chips".
> > > > >
> > > > > This is why sB is not recalling the entire series of MAC
> > > > > addresses...there are a bunch of good ones mixed in
> > there as well.
> > > > >
> > > > > You may be thinking the same thing I am right
> > now....hmmmm....why
> > > > > wouldn't they just go ahead and recall the whole batch??
> > > Hindsight,
> > > > > they would probably have saved a lot of money in lost
> > > revenue from
> > > > > the bad publicity.  And it would have MOST definitely
> > > saved us a TON
> > > > > of money, and therefore retained their good
> reputation from us.
> > > > >
> > > > > Bottomline:  They are doing direct RMA's for all the bad
> > > June/July
> > > > > units.  Just talk to them.  We are all bitching for good
> > > > > reason...but just do the RMA.  It is all we can do.  Then
> > > hope they
> > > > > are really sending us good stuff this time.
> > > > >
> > > > > Sully
> > > > >
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