I think... I have almost the whole product line.

JC

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of George
Sent: Sunday, August 24, 2003 11:10 PM
To: [EMAIL PROTECTED]
Subject: Re: [smartBridges] Sticking up for D-Link

JC
Question that comes to mind.
How much did ya pay for that D Link switch you have and which one is it?
Curious
George

JC Randall wrote:

>Gloria:
>
>Here, Here... I use D-Link & SMC on my large network and not a problem
>anywhere!!  Boy, oh Boy am I glad I switched from SB two months ago :-)
>
>JC
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] On Behalf Of Gloria Vester
>Sent: Sunday, August 24, 2003 12:24 PM
>To: [EMAIL PROTECTED]
>Subject: Re: [smartBridges] Sticking up for sB
>
>No, I haven't changed the switch yet, but again I go back to my main
point
>here, which is - if it is something in our system design or installation,
>why is my Trango backhaul working perfectly on the same switch, same UPS,
>same everything?  Just because I don't use a high end managed switch
>doesn't
>automatically mean that the problems are coming from the D-Link.
>
>Gloria
>
>----- Original Message -----
>From: "George" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Sunday, August 24, 2003 2:14 PM
>Subject: Re: [smartBridges] Sticking up for sB
>
>
>
>
>>Have you tried replacing the switch by chance with a different brand?
>>I think you said D Link, not the stuff you build backbones on.
>>George
>>
>>
>>Gloria Vester wrote:
>>
>>
>>
>>>Can you tell me where to find the list of MAC addresses that are being
>>>recalled?  I am working on my RMAs now and I have a feeling that all
>>>
>>>
>five
>of
>
>
>>>the units I have are from the same batch.  When I asked them how many
>>>
>>>
>of
>my
>
>
>>>units to RMA, they said it was up to me and my "comfort level".  I
>>>
>>>
>don't
>
>
>>>want to bash SB either - it is counter productive, and they are being
>>>
>>>
>very
>
>
>>>supportive in trying to help.  But at the same time, I agree with you
>>>
>>>
>that
>
>
>>>it would have been more cost effective to have just recalled and
>>>
>>>
>replaced
>
>
>>>all the units that were suspect and saved themselves a lot of bad
>>>
>>>
>publicity
>
>
>>>and us a lot of lost revenue.
>>>
>>>I have had it pointed out to me from several different sources on this
>>>
>>>
>list
>
>
>>>that the problem is more than likely not with the airPoints, that is
>>>probably a power issue or an environmental issue.  I am not ruling that
>>>
>>>
>out
>
>
>>>completely, and am continuing to investigate all possibilities.  But if
>>>
>>>
>it
>
>
>>>were something that we did wrong in our design and installation, why is
>>>
>>>
>my
>
>
>>>Trango backhaul working perfectly using the same power source, the same
>>>cabling, the same switch, in the same temperature environment?
>>>
>>>Thanks,
>>>Gloria
>>>
>>>----- Original Message -----
>>>From: "The Wirefree Network" <[EMAIL PROTECTED]>
>>>To: <[EMAIL PROTECTED]>
>>>Sent: Sunday, August 24, 2003 1:47 PM
>>>Subject: [smartBridges] Sticking up for sB
>>>
>>>
>>>
>>>
>>>
>>>
>>>>I am feeling a bit guilty for hammering sB so badly...but it is there
>>>>fault after all.  They could have resolved this a long time ago.
>>>>
>>>>Here is the explanation as given to me from them (simplified version):
>>>>In June there were 2 production lines putting together sB equipment.
>>>>One with bad chips, one with good chips.  My use of "bad chips" is my
>>>>own.  They call it "timing issue" chips.
>>>>
>>>>Prior to getting stamped with MAC addresses, the units are brought
>>>>
>>>>
>back
>
>
>>>>together on one line and stamped.  Therefore, there is NO way to say
>>>>exactly which units have the "bad chips".
>>>>
>>>>This is why sB is not recalling the entire series of MAC
>>>>addresses...there are a bunch of good ones mixed in there as well.
>>>>
>>>>You may be thinking the same thing I am right now....hmmmm....why
>>>>wouldn't they just go ahead and recall the whole batch??  Hindsight,
>>>>they would probably have saved a lot of money in lost revenue from the
>>>>bad publicity.  And it would have MOST definitely saved us a TON of
>>>>money, and therefore retained their good reputation from us.
>>>>
>>>>Bottomline:  They are doing direct RMA's for all the bad June/July
>>>>units.  Just talk to them.  We are all bitching for good reason...but
>>>>just do the RMA.  It is all we can do.  Then hope they are really
>>>>sending us good stuff this time.
>>>>
>>>>Sully
>>>>
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