Hi, As Chisti said, BOXI is reporting on data collected by OneClick Reporting. First you need to do is ensure you have data available for BOXI.
OneClick collects data in $SPECROOT/mysql/data/reporting folder. At OneClick Administrator Web Page, you have options to see how it's working: - In Spectrum Status -> All check box should be marked and Last Event Time should be something in the last hour. Sometimes I've solve problems uncheking all checkbox, Update Monitored Servers, mark checkbox again and Update Monitored Servers one more time. - Archive Expert -> It take a while to show something. Here you have a list with all tables and how many data are store on them. Also you can use any MySQL tool to look at those tables (from mySQL web page you can download a free tool (MySQL GUI Tools 5.0, the old one, not the new MySQL Workbench) Finally there were a bug in 9.2 solved in H03. Pre-H03, OneClick Report Manager stopped collecting data from SS Archive Manager. After the patch, everything worked fine. I hope this can help. Regards James. On Thu, Mar 31, 2011 at 9:07 AM, Merih Gulseven (Garanti Teknoloji) <[email protected]> wrote: > > Hi, > I have exactly the same problem on spectrum R9.2 > We have opened a case to CA also. > After your e-mail we have tried to Update Content processing. > Processing completed. But nothing has changed. > If we disable BOXI - Spectrum integrity, will it be a problem ? > > Thanks > > Merih Gulseven > > -----Original Message----- > From: Cristi Mitrana [mailto:[email protected]] > Sent: Thursday, March 31, 2011 8:08 AM > To: spectrum > Subject: Re: [spectrum] InfoView - Reports > > [Vincent Nguyen -- Thu 31 Mar 2011 01:28:44 AM EEST] > >> Hello All, >> >> Does anyone have a problem that when you click on InfoView and try to >> pull a report (Alarm, Asset, Availability, Event, etc) and try to >> select a device but there is nothing showing up. I tried to do Filter >> but there is nothing display. It seems that BOXI could not pull any >> data from Spectrum. > > BOXI does not pull any data, it only reports on the existing Report > Manager's data. > Did you - by any chance - re-initialized the SRM database ? I happen to > notice this behavior after re-initializing the SRM, it was solved by using > the 'Remove BOXI content' button from the RepMgr administration, followed by > re-uploading the RepMgr BOXI content again. > That was on 9.2 > > Cristi Mitrana > > --- > To unsubscribe from spectrum, send email to [email protected] with the body: > unsubscribe spectrum [email protected] > > > This message and attachments are confidential and intended solely for the > individual(s) stated in this message. If you received this message although > you are not the addressee, you are responsible to keep the message > confidential. The sender has no responsibility for the accuracy or > correctness of the information in the message and its attachments. Our > company shall have no liability for any changes or late receiving, loss of > integrity and confidentiality, viruses and any damages caused in anyway to > your computer system. > > Bu mesaj ve ekleri, mesajda gonderildigi belirtilen kisi/kisilere ozeldir ve > gizlidir. Bu mesajin muhatabi olmamaniza ragmen tarafiniza ulasmis olmasi > halinde mesaj iceriginin gizliligi ve bu gizlilik yukumlulugune uyulmasi > zorunlulugu tarafiniz icin de soz konusudur. Mesaj ve eklerinde yer alan > bilgilerin dogrulugu ve guncelligi konusunda gonderenin ya da sirketimizin > herhangi bir sorumlulugu bulunmamaktadir. Sirketimiz mesajin ve bilgilerinin > size degisiklige ugrayarak veya gec ulasmasindan, butunlugunun ve > gizliliginin korunamamasindan, virus icermesinden ve bilgisayar sisteminize > verebilecegi herhangi bir zarardan sorumlu tutulamaz. > > --- > To unsubscribe from spectrum, send email to [email protected] with the body: > unsubscribe spectrum [email protected] > --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
