I checked this thread for the first time in several days and I'm glad to
see you've managed to sort it out. It looks that way, anyway.

It's distressing to hear the way Bell (whatever the full name of your
ISP) treated you. I mean in terms of basic service and *more
importantly* in the sense that they *-ra...@#$ed*- your router's
firmware. I can see reasons for them to do that--but overall they are
NOT treating you properly.

Pardon me for veering off on a political tangent, but you may have
recourse with your province or national government. I don't know what
the regulatory environment is actually like there, but I have the
perception that Canada looks after its citizens (in terms of consumer
protection) better than we do. You might look into filing a complaint
against them. At least find out your options. Once you know your
options (if any) you can inform your ISP that you intend to file a
written complaint with the appropriate bodies. That often gets their
attention.

In Texas we have strong consumer protection regarding power, natural
gas, and phone service at the State level, but ISP regulation is _nil_.
That needs to change. Someone needs to haul these ISPs onto the carpet,
either the states or by the federal government. It -will- happen.

Anyway, I'm glad it's working out. Please let us know if the situation
changes.


-- 
Danny8
------------------------------------------------------------------------
Danny8's Profile: http://forums.slimdevices.com/member.php?userid=27606
View this thread: http://forums.slimdevices.com/showthread.php?t=77280

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