I agree with you, Todd! It seems to me Brian's response was considerate
and informative, and it certainly gave enough info for the user to find
the answer.

It's been my experience over the past couple of years that 'cookbook'
solutions to common Linux problems are few and far between, and that
the user and support communities are definitely inclined to answer in
the form of "Here's how to LEARN to do it" instead of "Here's how to do
it". That's fine for me - tinkering is 95% of the fun!

I think more 'step-by-step' help come around once there are more
non-technical users on Linux. And probably by that time, Storm and the
other distros will have config tools built for things like this. But
until then, it's wise to count on having a few extra steps involved in
getting a solution.

And hey, if a user can't wait until then... there's always windoze ;)


--- TODD WITTER <[EMAIL PROTECTED]> wrote:
> But that's exactly how you need to do it!
> I think Brian gave a nice overview of how to get a cd-r(w) to work --
> 
> that's how you do it for just about any linux distro.
> And that Linux Magazine article is really good on giving you step 
> by step instructions on how to get it going.
> Since cd-r(w)'s aren't actually supported by the kernel (at the time)
> 
> and most linux OSes don't have direct support to that either, what 
> else could he say?
> Todd
> 
> On 7 Dec 00, at 18:23, Yurisk_2000 wrote:
> 
> > Hello Scott,
> > 
> > Thursday, December 07, 2000, 17:00:13, you wrote:
> > 
> > SF> My hat is off to everyone on the list. Having been on a number
> of Linux/OSS 
> > SF> lists over the years, I can honestly say this mailing list is
> one of the best 
> > SF> I have ever come across.
> > 
> > this list is great.
> > 
> > Caldera list is awesome, very nice attitude and general tone.
> > 
> > as for the companies that read lists, i am not overly optimistic, i
> > had bad experience with stormix and not going to beleive they go
> for
> > anybody but themselves.
> > 
> > i had a bad experience as a paying customer, apparently linux kids
> who
> > try to charge the same amount for support calls as MSFT does will
> run
> > out of cash sooner than they get those calls. different market.
> > 
> > see below
> > 
> > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> > Yuri K wrote:
> > 
> > > Hello support,
> > >
> > >   Is the ATAPI CD-R during system installation (like in Mandrake)
> or I
> > >   have to configure it after ?
> > >   Could you help me? I am a registered user.
> > >   Do you  have any pointers on your web site , so I would not bug
> you?
> > >
> > > --
> > > Best regards,
> > >  Yuri
> > 
> > Hi Yuri,
> > 
> > You will have to configure your CD-R post-installation. 
> Configuring a
> > CD-R is beyond the scope of Installation support, however I can
> give you
> > a brief outline of what is required and I can give you a link to a
> very
> > detailed CD-R(W) HowTo at www.linuxdoc.org (
> > http://www.ibiblio.org/pub/Linux/docs/HOWTO/CD-Writing-HOWTO ).
> > 
> > For IDE/ATAPI CD-R(W)'s you will need to build (compile) a special
> > kernel.  As the HowTo will discuss, this kernel will need certain
> > components compiled in to the kernel, as modules, or not included
> at
> > all.  Essentially, your CD-R(W) will no longer be seen as an
> IDE/ATAPI
> > device, but rather as an SCSI device.  The kernel that you will
> need to
> > compile will include SCSI emulation (a requirement for IDE/ATAPI
> > burners).  As such, your device will no longer be referred to as
> /dev/hdx
> > (an IDE naming convention), it will be referred to as /dev/scdx (or
> > something similar...an SCSI naming convention).
> > 
> > Another good source of information is the September/October edition
> of
> > Maximum Linux Magazine.  It's article: Learn to Burn is very
> helpful and
> > concise.
> > 
> > 
> > 
> > --
> > Brian Matsuo, Technical Support
> > Stormix Technologies Inc.
> > 555 West Hastings Street, Suite 2040
> > Vancouver, BC Canada V6B 4N6
> > Phone:  (604)688-9137
> > Fax:    (604)688-7317
> > http://www.stormix.com/
> > 
> > ------------------DISCLAIMER---------------------
> > 
> > Opinions expressed in this e-mail are not necessarily those of my
> employer.
> > 
> > 
> > 
> > -- 
> > 
> > 
> > 
> > _________________________________________________________
> > Do You Yahoo!?
> > Get your free @yahoo.com address at http://mail.yahoo.com
> > 
> > 
> > _______________________________________________
> > Stormlinux-users-list mailing list
> > [EMAIL PROTECTED]
> >
> http://www.stormix.com/community/lists/listinfo/stormlinux-users-list
> 
> 
> Todd Witter
> [EMAIL PROTECTED]
> [EMAIL PROTECTED]
> 
> _______________________________________________
> Stormlinux-users-list mailing list
> [EMAIL PROTECTED]
> http://www.stormix.com/community/lists/listinfo/stormlinux-users-list


=====
--
Sean Fulmer ([EMAIL PROTECTED])

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