Hello TODD,

Thursday, December 07, 2000, 22:58:10, you wrote:

TW> But Stormix, along with many other distros, don't have out-of-the-
TW> box support of cd-r(w)s.  Mandrake does.  Nobody pretends that 
TW> they do then lets you down when they don't.
TW> Mandrake is well-known for improved hardware support of out of the 
TW> box, unlike other distros.
TW> So, my though is you can investigate what is supported by certain 
TW> distros on your own (again, Stormix doesn't say they do then follow 
TW> up with a "they don't") or youcan get angry at them for your own 
TW> lack of investigation.


            Dear Todd,

I was not ranting about the lack of this or that feature, I replied
with my opinion to the post that stated that the company "listens".
I had my own experience in the "listening" department.
I wish any amateur tinkerer to never have one in production environment.

I just wanted to remind the poster not to neglect his own interests
and this exactly means to investigate first. I did investigate,
I knew what I was getting before I paid, I just gave the "support"
a try. That's all. Unfortunately, I did not keep the whole thread,
Brian's answer was the first coherent reply, the previous ones were
having trouble to comprehend the task and would stall at scsi
emulation issue. You know, some doctors need more hints than the most.

the whole issue was about the company that is dreaming at this point.
the support was lame, it took more than one week to get the answer I
quoted here. (btw, even that one was sent in HTML)

I have to administer more distro variations than you may have tried,
and I prefer to burn in *BSD environment anyway.

Anyway, I wish them to be around on the next New Year's Eve and me still
using them among others. Theirs is a very easy one to administer for
certain tasks.

best to all



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