But Stormix, along with many other distros, don't have out-of-the-
box support of cd-r(w)s. Mandrake does. Nobody pretends that
they do then lets you down when they don't.
Mandrake is well-known for improved hardware support of out of the
box, unlike other distros.
So, my though is you can investigate what is supported by certain
distros on your own (again, Stormix doesn't say they do then follow
up with a "they don't") or youcan get angry at them for your own
lack of investigation.
Maybe I'm wrong here but, when I buy something, I make sure it's
going to deliver what I'm hoping it will deliver. If I know I have a cd-
r(w) and I'm going to need help with it via paid support, I better
make sure that's covered.
On 7 Dec 00, at 21:19, Yurisk_2000 wrote:
> Hello TODD,
>
> Thursday, December 07, 2000, 20:42:18, you wrote:
>
> TW> But that's exactly how you need to do it!
> TW> I think Brian gave a nice overview of how to get a cd-r(w) to work --
> TW> that's how you do it for just about any linux distro.
> TW> And that Linux Magazine article is really good on giving you step
> TW> by step instructions on how to get it going.
> TW> Since cd-r(w)'s aren't actually supported by the kernel (at the time)
> TW> and most linux OSes don't have direct support to that either, what
> TW> else could he say?
> TW> Todd
>
> I knew that. I have done that.
>
> what does "beyond the scope of installation support" mean?
> what's the difference between somebody paying $70 and somebody getting
> a free downloaded version that's no worse? the only difference is that
> the download is free of SuSE style shovelware.
>
> IMO, for the price they may have to offer a bit more, it's just
> WNWM question. Mandrake has been supporting ATAPI CD-RW out of the
> box for three releases now.
>
> The CD-R issue was just an illustration, I haven't mentioned other
> ones, like a Promise Ultra66, for one. Yet another one that works with
> Mandrake out of the box since two releases back. I can do all the
> tinkering with free Debian, if I want.
>
> I am not here to bash them, I want them to succeed. In order to do
> that they need to listen to the market they try to crack.
> Again, Storm Linux is good, but it *must* become better, if they want
> to skim support costs, or the company has to offer better support.
> i realize that it's not easy for them to survive, that's why I paid
> for the shiny disks in the first place :)
>
> best to all
>
>
>
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Todd Witter
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