I did not buy it.  That is why this mail list is so wonderful.  It's more 
like a support group than it is paid-for-support.
Actually, I'm waiting until a distro comes complete with a stable 
2.4 kernel and other support (won't show long list) before I buy.
This is where my investigating a distro comes in.
I know Mandrake will support things like cd-r(w)s -- again, they 
have great out-of-the-box hardware support -- but if your cd-r(w) did 
not work in Mandrake for some reason, likely they would've pointed 
you to -- or read  to you over the phone -- the same stuff that Brian 
pointed out to you.
He gave you good information.  He said it doesn't fall under what 
their installation support covers because the distro itself, on its 
own, does not "support" cd-r(w)s without kernel "adjustments".   
That's not being in it for themselves, that's giving you information on 
how to do something that is not part of the paid-for support.
Aside from Mandrake (perhaps there's another, too), this isn't 
uncommon.
I don't know... perhaps another example of a "for-themselves" reply 
from Stormix will make me understand your point better.
In any case, this mail list has been nothing short of miraculous 
when it comes to getting good info in a timely manner... stuff that 
even I, a non-geek-programmer-type person, can understand.
Thanks guys!
Todd

On 7 Dec 00, at 21:58, Yurisk_2000 wrote:

> All,
> 
> Linux Storm is a good product. I was talking about the company as a
> financial entity that certainly wants to be successful.
> 
> How many of the respondents (good guys) did actually pay for the
> Storm?
> 
> Best, Yuri
> 
> 
> 
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Todd Witter
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