Same issue at one of our sites, and it's getting a lot of attention.
Regards, Kevin On 2/6/07, Jason Grove <[EMAIL PROTECTED]> wrote:
OttoM any update to this. We just put out about 40 new Sun Ray2's and the Type 7 keyboard and about half of them are experiencing frequent lockups... thanks jason ottomeister wrote: > On 1/8/07, ottomeister <[EMAIL PROTECTED]> wrote: >> On 1/8/07, Partington, David R Mr (NGIT) USAIC&FH >> <[EMAIL PROTECTED]> wrote: >> > Any insight why this happens or a work around would really help. >> >> When the USB guys figure it out I'll send to the list. > > The situation with the keyboards that have shown this problem > in the lab here is that they produce a relatively high rate of > USB signalling errors. If the keyboard is otherwise idle, and > therefore the DTU never sees any good traffic from the keyboard, > then the cumulative error count can rise to the point where the > Sun Ray firmware decides that the keyboard is broken. At that > point the Sun Ray blacklists the keyboard and won't talk to it > again until it's been replugged or the Sun Ray has been > power-cycled. > > The keyboard guys are now trying to figure out what's causing > the unusual USB error rate. In the meantime as a workaround > we're looking at the possibility of modifying the firmware to not > permanently blacklist the keyboard, or at least significantly > raising the point at which it would do that. I'll let the list know > how that goes. > > OttoM. > __ > ottomeister > > Disclaimer: These are my opinions. I do not speak for my employer. > _______________________________________________ > SunRay-Users mailing list > [email protected] > http://www.filibeto.org/mailman/listinfo/sunray-users _______________________________________________ SunRay-Users mailing list [email protected] http://www.filibeto.org/mailman/listinfo/sunray-users
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