Ray_Net wrote:
Paul in Houston, TX wrote on 15/02/2016 06:18:
Keith Thompson wrote:
On 02/14/16 10:30 PM, Paul B. Gallagher wrote:
Keith Thompson wrote:
Yes, I can log into my account at WOW and read the mail there. I can
receive that mail in SM but just cannot send out from my computer.
I can also respond to the newsgroup directly from the computer. Its
just when I go to send an email, the request for password pops up and
will not accept, but just keeps repeating the request. When I check
the password manager, the correct password is there.
Two thoughts:
1) It's been suggested several times in this thread that you confirm
WOW's
username requirements for SMTP. Some ISPs want only the prefix (the
part
before the "@" sign), and some want the entire email address.
Edit | Mail & Newsgroups Account Settings | Outgoing Server (SMTP)
This will be the last item on the list, after your email accounts.
Double-click the server name in the list on the right, or click it
once to
select it and then hit "Edit." At the bottom of the dialog, the last
entry is
"User Name:" -- is it exactly what WOW wants? Correct case, correct
punctuation, correct content (prefix only or prefix@domain)?
2) When you check the password manager, are you verifying the POP
password
(for receiving mail) instead of the SMTP password? There should be two
distinct entries; be sure you're looking at the right one. And the
password
might well be different.
I have the saved password app that connects directly into SM. The
password that I am
looking at is labeled smtp so I know that I am looking at the right
one. The pop one is
under the WOWxxx.com listing.
Are you positive that your settings per the pdf are correct?
http://www.wowway.com/docs/wow/documents-support-internet/pop-imap-settings-north.pdf
I have created a WOW smtp connection with the informations contained in
the pdf given.
Here is my test: http://home.scarlet.be/~rs268454/WOW-smtp-settings.jpg
Keith, try, or check/modify your SMTP parameters using this JPG ....
I reproduced the settings exactly as you have in the screen print. It
sat there and did nothing but show the progress bar in the lower right
as fully extended. Did not request password or any other action, but
did not send the email.
As an answer to another contributor, I installed Windows Mail (2012) for
windows 7 and it failed as well. Kept requesting the password was as
far as it would go. There was a more complete error message which was:
Unable to send or receive messages for the Wowway (kthomps7) account.
The host 'pop3.mail.wowway.com ' could not be found. Please verify that
you have entered the server name correctly.
Server: 'pop3.mail.wowway.com '
Windows Live Mail Error ID: 0x800CCC0D
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 11004
The server addresses were exact copy and paste from the Wow setup page
online
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