mozilla-lists.mbourne wrote:
Paul in Houston TX wrote:
Keith Thompson wrote:
On 02/14/16 10:30 PM, Paul B. Gallagher wrote:
Keith Thompson wrote:
Yes, I can log into my account at WOW and read the mail there. I can
receive that mail in SM but just cannot send out from my computer.
I can also respond to the newsgroup directly from the computer. Its
just when I go to send an email, the request for password pops up and
will not accept, but just keeps repeating the request. When I check
the password manager, the correct password is there.
Two thoughts:
1) It's been suggested several times in this thread that you confirm
WOW's
username requirements for SMTP. Some ISPs want only the prefix (the
part
before the "@" sign), and some want the entire email address.
Edit | Mail & Newsgroups Account Settings | Outgoing Server (SMTP)
This will be the last item on the list, after your email accounts.
Double-click the server name in the list on the right, or click it
once to
select it and then hit "Edit." At the bottom of the dialog, the last
entry is
"User Name:" -- is it exactly what WOW wants? Correct case, correct
punctuation, correct content (prefix only or prefix@domain)?
2) When you check the password manager, are you verifying the POP
password
(for receiving mail) instead of the SMTP password? There should be two
distinct entries; be sure you're looking at the right one. And the
password
might well be different.
I have the saved password app that connects directly into SM. The
password that I am
looking at is labeled smtp so I know that I am looking at the right
one. The pop one is
under the WOWxxx.com listing.
Are you positive that your settings per the pdf are correct?
http://www.wowway.com/docs/wow/documents-support-internet/pop-imap-settings-north.pdf
Hmm... That contradicts their web page:
http://www.wowway.com/support/internet
Username: PDF says "Full Email Address i.e = johnsm...@wowway.com",
while their web page says "Verify the Login ID field has defaulted to
your username (before the @wowway.com)".
SMTP port: PDF says 143 while their web page says 587
It might help if I could read... The PDF does agree on the SMTP port as
587; 143 is the IMAP port! That just leaves 2 possibilities to try for
the username.
Mark.
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