On 02/15/16 3:49 PM, Ray_Net wrote:
Keith Thompson wrote on 15/02/2016 17:43:
..
I reproduced the settings exactly as you have in the screen print. It sat
there and did nothing but show the progress bar in the lower right as fully
extended. Did not request password or any other action, but did not send
the email.
As an answer to another contributor, I installed Windows Mail (2012) for
windows 7 and it failed as well. Kept requesting the password was as far as
it would go. There was a more complete error message which was:
Unable to send or receive messages for the Wowway (kthomps7) account. The
host 'pop3.mail.wowway.com ' could not be found. Please verify that you have
entered the server name correctly.
Server: 'pop3.mail.wowway.com '
Windows Live Mail Error ID: 0x800CCC0D
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 11004
The server addresses were exact copy and paste from the Wow setup page online
Strange to read "The host 'pop3.mail.wowway.com ' could not be found" because
"ping pop3.mail.wowway.com" and "ping smtp.mail.wowway.com" finds those two
needed hosts.
It looks on this page: http://www.wowway.com/support/internet - choice "Mail"
then "How do I set up my email client to receive my WOW! email?" .... this
information which is different than the above pdf says.
Could someone, more specialist than I, translate the next text in terms for SM
mail (pop3 and smtp parts) to help Keith ????
------------------------------------------------------------
*Please see the instructions below for the email client you wish to set up.*
*Windows Live Mail*
Windows Live Mail can be downloaded from Microsoft for free.
1. After downloading and installing Windows Live Mail, open the program
and select *Add email account* from the left column.
2. Enter your email address and password.
3. Select the *Remember password *option if you do not want to enter
your password each time you check your email.
* /Note: You may prefer to leave the *Remember password *option
unchecked if you share a computer with several users and you
want to maintain the privacy of your email. /
4. Enter your name in the *Display Name* field. This is the display
name as you would like it to appear in the From field in outgoing
emails.
5. Do not check the *Manually configure server settings for email
accounts* option.
6. Click the *Next *button.
7. Select the *POP3 *option from the*Incoming server* type drop down menu.
8. Enter *pop3.mail.wowway.com* in the *Incoming server* field and
verify the Port field next to the Incoming server field has
defaulted to *110*.
9. *Do not *select the*This server requires a secure connection (SSL)
*option.
10. Select the *Clear text authentication* option from the*Log on using*
drop down menu.
11. Verify the*Login ID *field has defaulted to your username (before
the @wowway.com)
12. Enter *smtp.mail.wowway.com *in the *Outgoing server* field and
verify the *Port *field next to the *Outgoing server* field has
defaulted to *587*.
13. *Do not* select the *This server requires a secure connection (SSL)*
option.
14. Select the *Outgoing server requires authentication* option.
15. Click the *Next *button.
16. Select the *Set this account as the default mail account* option, if
you would like this email account to be your default email account.
17. Click the *Finish *button.
*Outlook Express*
1. Open Outlook Express and, click *Tools*, then *Accounts*.
2. Select the *Mail *tab and click *Add*, then click *Mail*. The Mail
wizard displays.
3. Enter your *Display name* and click *Next*.
4. Enter your *Email Address* and click *Next*.
5. For the*Incoming mail (POP3)* server enter: *pop3.mail.wowway.com*
6. For the *Outgoing mail (SMTP)* server enter:*smtp.mail.wowway.com*
7. Enter your*Account Name* and *Password*. If you do not want to have
to enter your password each time you check your e-mail, select the
*Remember Password* option and then, click *Next*.
8. Click *Finish*
9. With your new account highlighted on the *Internet Accounts *screen,
select Properties from the right column
10. Select the *Servers *tab and place a check in the*My server requires
authentication* box under *Outgoing Mail Server *
11. Click on the *Settings *button. Make sure the *Use same settings as
my incoming mail server* is selected and click *OK*.
12. Click *OK *on the *Mail Properties* screen and then *Close *on
the*Internet Accounts* screen. Your email account is now ready to use.
*Outlook 2003 or Outlook XP *
1. Click *Tools*.
2. Click *Email Accounts*.
3. Select*Add a New Email Account*.
4. Click *Next*.
5. Select*POP3*.
6. Click *Next*.
7. Enter your Username Information and Logon Information.
8. Enter the following for Server Information:
* *Incoming Mail Server: pop3.mail.wowway.com *
* *Outgoing Mail Server: smtp.mail.wowway.com*
9. Click*More Settings.*
10. Click the *Outgoing Server *tab.
11. Check the *My outgoing server (SMTP) requires authentication *box.
12. Select the*Uses same settings as my incoming mail server* selection.
13. Click *Next*.
14. Click *Finish*.
*Outlook 2007 or 2010*
1. Click *Tools*.
2. Click *Account Settings*.
3. Click the *Email *tab.
4. Click *New*.
5. Select *Microsoft Exchange, POP3, IMAP or HTTP*.
6. Click *Next*.
7. Put a check next to *Manually Configure Server Settings*.
8. Click *Next*.
9. Select *Internet Email.*
10. Click *Next*.
11. Enter Your User Information and Logon Information
12. Enter the following for *Server Information*:
* Account Type: POP3.
* Incoming Mail Server: pop3.mail.wowway.com
* Outgoing Mail Server: smtp.mail.wowway.com
13. Click *More Settings*.
14. Click the *Outgoing Server* tab.
15. Check the *My outgoing server (SMTP) requires authentication* box.
16. Select the *Uses same settings as my incoming mail server *selection.
17. Click *Next*.
18. Click *Finish*.
19. Click *Close*.
*Windows 8 Mail Setup
*Windows 8 does not support POP, so you must first activate IMAP by clicking
here <http://portal.wowway.net/files/wow/imap_activation.php> and clicking
Enable on the subsequent page. Your account will immediately be enabled to use
IMAP
*NOTE*: You need to have a Microsoft account to use the Windows 8 Mail app.
1. From *Start* select the *Mail* title.
2. If Mail shows the *Add your Microsoft account* page you need to sign
into Windows 8 Mail using a Microsoft account.
3. If Mail shows the *Add your email accounts* list when you start it,
select *Other Account* (skip over next step)
4. If Mail shows the email from an account that you had previously set
up when you start, do the following:
1. If you are using a touch device, swipe in from the right edge of
the screen, and select *Settings*. If you are using a mouse,
point to the lower-right corner of the screen, and click
*Settings*.
2. In the Setting menu select *Accounts>Add an account>Other Account *
5. Enter your WOW! email address (i.e.uswern...@wowway.com, etc).
6. Enter your WOW! user name *without* the @wowway.com suffix.
7. Enter your WOW! password.
8. Enter the following for *Incoming (IMAP) email server*:
imap.mail.wowway.com.
9. Enter the following for *Port*: 143.
10. *DO NOT* place a check next to *Incoming server requires SSL*.
11. Enter the following for *Outgoing (SMTP) email server*:
smtp.mail.wowway.com.
12. Enter the following for *Port:587*
13. Make sure there is *NO* check next to *Outgoing servers requires SSL*
14. Put a check next to the following:
1. *Outgoing server requires authentication *
2. *Use the same username and password to send and receive email*.
15. Click *Connect*.
*Macintosh OS X Mail Setup*
1. Start Mail by clicking the "*Mail*" icon in the docking bar.
2. Click the *Continue *button.
3. Select the *POP *option in the Account Type drop down menu.
4. Enter a name for the profile in the*Account Description *field.
5. In the*Full Name *field, enter the name that you would like
displayed in the From field of outgoing emails.
6. Enter your email address in the *Email Address* field and click the
*Continue *button.
7. Enter *pop3.mail.wowway.com* in the*Incoming Mail Server *field.
8. Enter the username in the *User Name* field. This will be the first
part of the email address, which comes before the @wowway.com.
9. Enter your password that you use for the Customer Homepage in the
*Password *field.
10. Click the *Continue *button.
11. Enter*smtp.mail.wowway.com* in the *Outgoing Mail Server* field.
12. Select the *Use Authentication* option. The user name and password
are the same as the incoming user name and password.
13. Click the *Continue *button.
14. The *Account Summary* screen will display. Verify all information is
correct and click the Continue button.
15. An *Unlock Keychain* window may appear. During the setup of OS X the
customer was asked to set a keychain password. If the customer wants
Mail to have access to the information in the Keychain, the customer
will need to enter the password on this screen. If not, click the
*Cancel *button.
16. Click the *No *button if an Import Mailboxes window appears.
I tried their settings on Windows Mail 2012 and had the same failure that I
have with SM, in that it keeps asking for the password when sending.
_______________________________________________
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey
