I've been trying to get technical information on my injection pump for a 
week now, and I'm finding nothing but frustration.  I've talked to 2 
Bosch reps now, and they've got me so frustrated I could chew iron and 
spit nails.

First I talked to Jeff Wundel (sp?) at Robert Bosch Sales Corp.  My 
request for technical information about my injection pump was answered 
by, basically, "Why would you want that?" and I got stonewalled, and 
referred to my local Bosch distributor.  My local Bosch distributor 
isn't really interested in helping me, and they just tell me that the 
manual for my IP is "out of print".

Then I talked to Tom Livingston at US Bosch.  He's supposed to be their 
go-to guy for biodiesel questions.

First he said he couldn't really help my because my IP was "built under 
lisence."  This is complete BS.  My injection pump was built by Diesel 
KIKI.  Bosch owns Diesel KIKI, and has for about 40 years.  If you want 
to find Diesel KIKI on the web you look at <bosch.co.jp>.

I talked to him a bit about SVO, and he let me know in no uncertain 
terms that Bosch prohibits the use of SVO in their diesel injection 
systems, and gave me the whole littany about how it's "bad for the 
pumps, bad for the injectors, bad for the exhaust valves, bad for the 
combustion chambers, and a just plane bad idea.  Vegetable oil is really 
not a good fuel for internal combustion engines."  He told me about the 
problems of growing things in vegetable oil fuel, and how "there are 
some things in it you just can't filter out."

As far as biodiesel goes, "Bosch recommends no more than a 20% blend of 
biodiesel, even with Viton seals."

We talked a bit about heating SVO to make it thin enough to function in 
Bosch IP's and he said I could probably find information about it at 
"enviro-crackpots.com".  That p-d me off, but I was a good boy and held 
my tongue.  He'd never heard of Elsbett or Neoteric.  He'd never heard 
of the vegoil-diesel list, or, aparently the Biofuels list, or the 
Infopop forum.  I talked to him a little bit about the modifications 
that Elsbett and Neoteric are doing to the injectors, and his response 
was "Yeah, they're probably rebuilding them a lot."  <grumble>  He's 
their go-to guy for biodiesel issues, and I'm educating him.

Bosch's official line is "if you want to experiment with vegetable oil 
go ahead, but you're on your own."

The whole attitude I've gotten from Bosch reps is "we don't care, we 
don't have to, we're _Bosch_!"  I suppose you can get away with that 
kind of attitude when you're the largest manufacturer of diesel 
injection equipment on the planet.

I suppose I should have expected it from a German company.  It's endemic 
in German business, so why should I expect Bosch to be any different.

But that "enviro-crackpots.com" crack really pissed me off.  It stuck in 
my craw, and it's still there.

<GRRRRRRRRRRRRRRR!>

I'd like very much to find Robert Bosch and chew off a piece of his ear.

I would carbon BoschUSA a copy of this letter, but for a contact they 
have a web form, which kind of means they are professionally not 
listening.  I would also carbon this to Tom Livingston, but the email 
address I have for him doesn't work.

Here's a new concept for Bosch:  How about instead of telling your 
customers what they can't do you listen to your customers and help them 
do what they need to do.  Does that sound like a good idea?

Oh, but then I forget, your customers aren't Alan Petrillo, or Morgan 
Crawford, your customers are DiamlerChrysler, Volkswagen/Audi Group, 
General Motors, Ford, and Cummins.  Little guys like us are merely users 
of your customers' products.

I get the feeling that if I told Bosch "here's a million dollars, go 
build me a fuel system to burn vegetable oil in a diesel engine" they'd 
go spend the million dollars finding reasons it couldn't be done.

MORONS!

</rant>


AP


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