First there is the Error Console that you can check under tools. Then there is the log files generated by webmail. They will to be enabled under the Webmail add-on. They will contain your email addresses and passwords so either edit them before posting here on the forum or you can send them directly to Webmail Author; his address is listed in his profile. To edit the files you can use any text editor (Here I use Wordpad) just remember to save the file when exiting. The will be located in the path that you designated in the webmail add-on.
Since this is a Hotmail issue he will need of course the Hotmail logs. Zip them up as they can rather large otherwise. When emailing the Webmail Author give a note of the problem that your are having, the TB Version, Webmail extension, and Hotmail extension numbers as he does receives several emails daily and this will help him pin down the problem. One note when you are through generating the log files turn this feature back off as it will continuously generate files that really eat up your hard drive space. Eugene On Jan 20, 6:34 am, SteveH_66 <[email protected]> wrote: > Thanks for this information Eugene, I was really wondering about the > default to just username@domain on localhost in TB3 and that clears > the question up nicely. I want to thank the others who posted, but I > believe I am going to have to try Eugene's suggestion to bump up the > IdleConnectionTimeout. I should have probably specified my settings > were correct in my original post to keep you all from having to rehash > settings to a post, since improper settings are usually the culprit. > The accounts are set to localhost, port 110 and security settings are > None and Password sent insecurely. I even tried the use of 127.0.0.1 > instead of localhost, since on my system for some programs localhost > doesn't seem to work right but 127.0.0.1 will. I wonder if the Mail > Scanner module in Avast, my antivirus, might not be the culprit, > although I wouldn't think so since it shows 110 as being designated as > the mail port. So thanks to everyone for their posts and Eugene for > the tip about bumping up the Timeout setting. > > Unfortunately, the tip about bumping > network.ftp.idleConnectionTimeout: to 10000 didn't seem to work > either. I even tried resetting the server ports above 1000 since > WebMail said that some OS's block ports below 1000, even though I know > that Vista isn't blocking those ports because I was able to use the > extension just fine to access a yahoo account and the mail from that > account came through just fine. > > It seems like it isn't getting past sending the login information to > hotmail, and is freezing up at that point. > > Any other ideas? Any error logs this would generate that I could post > here or send to someone to look at which would help? If there are > error logs, how would I get in to them to remove any sensitive > information before posting/sending them? Thanks, > > Steve > > On Jan 19, 5:26 pm, KE4AVB <[email protected]> wrote: > > > For account name difference it is just cosmetic different as the user > > can rename these accounts to what they would like to be displayed. The > > TB2 version defaulted to Web Mail - username@domain and TB3 defaults > > to username@domain on localhost. > > > Here is another thought, If the initial message or any other message > > is rather large several megs; it can also cause this problem. I am > > having to use a network.ftp.idleConnectionTimeout;10000 when using the > > Hotmail extension especially on some heavily graphic emails. The TB3 > > default is 300. This change under the config editor > > > Check the previous suggestions first then you can this. > > > Eugene > > > On Jan 19, 3:35 pm, alanrf <[email protected]> wrote: > > > > Please check that you have the following settings for the Hotmail > > > account: > > > > Your user name should be your full email address > > > Server settings for the POP server should be; > > > Server name: localhost > > > Port number: 110 > > > Connection security: None (localhost is a virtual server running on > > > your > > > computer a secure connection would be meaningless) > > > Authentication method: Password transmitted insecurely > > > > On Jan 18, 11:05 pm, SteveH_66 <[email protected]> wrote: > > > > > I am having trouble connecting to Hotmail with the Webmail extension. > > > > It just times out after a minute or 2 of trying to make contact. I am > > > > using the hotmail 1.2.30b7 extension and it shows "connect:host > > > > contacted sending login information" in the status bar. The green > > > > indicator just goes across the bar at the bottom for a couple of > > > > minutes, then a message pops up saying Thunderbird at the top with the > > > > Thuderbird logo on it and says "Connection to server local host timed > > > > out". > > > > > This is on a hotmail account I set up under an older version of > > > > Thunderbird and an older version of Web Mail and the hotmail extension > > > > for it. > > > > > The same thing happens with a new account set up on another hotmail > > > > account, a Web Mail account I set up this evening. I noticed a > > > > difference between the 2, in account settings and the list of accounts > > > > the old one shows up as Web Mail - [email protected] and the new > > > > account I set up shows up as [email protected] on localhost, don't > > > > know if this has any effect or not. > > > > > Web Mail worked just fine on my Web Mail account I had set up for my > > > > yahoo account, so I am thinking it is something wrong with the hotmail > > > > extension, since the yahoo account works fine with the yahoo > > > > extension. Any ideas what's wrong?
