As an IBM reseller of U2 products, I can assure you that your VAR or 
reseller can request that their users get access to the IBM 
documentation. You just need to ask the vendor who charges you for U2 support.

Ken

At 05:47 PM 11/10/2006, you wrote:
>Stevenson, Charles wrote:
>>First, my own var, Strategy Seven, was aggressive in getting me access
>>to the knowledgebase.
>>
>I think that says it all.
>Surely, it's up to each VAR to determine if any and/or all of their 
>users should or should not have access to the knowledgebase, for 
>whatever reason, be it revenue stream, be it implementation quirks, 
>code, ....whatever....
>
>Can IBM maintain a register of end-user within VAR to permit access?
>T'wouldn't be too difficult, Ida thought.....
>This isn't really a function of a user group, is it?     It's solely 
>an individual user/VAR/IBM function, and I firmly believe the VAR 
>has some rights to preclude access if the VAR deems it prudent.....
>
>--
>Regards,
>
>Bruce Nichol
>Talon Computer Services
>ALBURY        NSW     2640
>Australia
>
>http://www.taloncs.com.au
>
>Tel: +61 (0)411149636 Fax: +61 (0)260232119
>
>If it ain't broke, fix it till it is!
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