Thanks to all that have replied.  We're still busy researching and testing
but we did catch a break yesterday and it appears that the problem could be
the same that Wol mentioned.  We have had reports of CPU spikes in the past,
but these were only reported in off hours and usually the following day or
later.  Yesterday however, they noticed a process that was Spiking using
100% CPU.  We were able to track it to the user and find out exactly what
they were doing.  The user confirmed that they would just exit from the
telnet session window (Windows Telnet) and not log off properly.  When I
tested this, the Process immediately began spiking.

We're thinking and hoping that the slow downs that we have experienced are
the cumulative affects of multiple bad disconnects and CPU spikes.  I have
contacted Rocket to see if/when this issue has been resolved and we will
keep monitoring the server.

Again thanks for the help and input.  We're still going through several of
the suggestions to see what impact they may have.

Curt Stewart

-----Original Message-----
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wols Lists
Sent: Friday, April 08, 2011 11:54 AM
To: u2-users@listserver.u2ug.org
Subject: Re: [U2] Extreme slow down on Universe periodically

On 08/04/11 14:04, Curt Stewart wrote:
> Has anyone in the group experienced this issue and found a resolution?
> 

> 
> Any and all suggestions would be appreciated.  
> 
> Environment
>       Universe          10.2.10
>             Windows Server 2003
>             Virtual Machine (sorry don't know any details on this
component)
>             34 user license, only about 15 active
> 
This is an old problem, that might well be resolved on 10.2, but do you
have any rogue uvtelnets? We used to get that - they'd get disconnected
somehow from their user, and then grab 100% cpu. Kill them, and things
went back to normal (we had to crash them, they wouldn't kill, by
attaching the debugger or something).

Charles mentioned the network. Are your network buffers too large? I'm
beginning to pick up from my reading on a hardware/software mismatch at
the TCP level, and network slowdown (and catastrophic failure) are the
result.

Cheers,
Wol
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