You bought them from Amazon...?
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Aug 9, 2016 at 2:34 PM, CBB - Jay Fuller <par...@cyberbroadband.net> wrote: > > So we were all over this prism line before it was really the prism line > (mainly cause i've been drooling since seeing the prism demo in vegas last > year) we had purchased several AC radios (and a few AC light radios) to > test with. Had a hard time finding them around may - so i actually tried > Amazon. > > Found several there - but apparently they were older units. > > We attempted to install one but it had the "flash memory failure" the day > we got it out of the box. > > Attempted to RMA it - the date code was so old they denied the RMA. > > So I looked up our amazon receipt, resubmitted the RMA (again - purchased > from Amazon in like May) - and attached the invoice with the RMA submission. > > UBNT approved the RMA. > > I know I've seen complaints about "shelf life" of ubnt gear in the past > and denied RMA's. I don't think I've submitted an RMA in quite some time > since all of that. Happy to see UBNT heard us and addressed that. > > Long live UBNT! > > Thanks > > > > _______________________________________________ > Members mailing list > memb...@wispa.org > http://lists.wispa.org/mailman/listinfo/members > >
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