some seller on amazon....who had probably bought them up then resold them to
make a buck
----- Original Message -----
From: Josh Luthman
To: memb...@wispa.org
Cc: Ubiquiti Users Group
Sent: Tuesday, August 09, 2016 1:35 PM
Subject: Re: [WISPA Members] kudos to ubnt - rma
You bought them from Amazon...?
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Tue, Aug 9, 2016 at 2:34 PM, CBB - Jay Fuller <par...@cyberbroadband.net>
wrote:
So we were all over this prism line before it was really the prism line
(mainly cause i've been drooling since seeing the prism demo in vegas last
year) we had purchased several AC radios (and a few AC light radios) to test
with. Had a hard time finding them around may - so i actually tried Amazon.
Found several there - but apparently they were older units.
We attempted to install one but it had the "flash memory failure" the day
we got it out of the box.
Attempted to RMA it - the date code was so old they denied the RMA.
So I looked up our amazon receipt, resubmitted the RMA (again - purchased
from Amazon in like May) - and attached the invoice with the RMA submission.
UBNT approved the RMA.
I know I've seen complaints about "shelf life" of ubnt gear in the past and
denied RMA's. I don't think I've submitted an RMA in quite some time since all
of that. Happy to see UBNT heard us and addressed that.
Long live UBNT!
Thanks
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