Hi Gabor and Phill, I add another +1 for putting into words some of the frustration I have seen whereby one person continually cancels out what is a clear issue for many others.
Best regards Nio 2014-05-27 09:03, Phill Whiteside skrev: > Hi Gabor, > > I have kept silent on this issue, but I give you a huge +1 for putting into > words some of the frustration I have seen whereby one person continually > cancels out what is a clear issue for many others. > > Regards, > > Phill. > > > On 27 May 2014 07:35, Gabor Toth <gabor...@gmail.com> wrote: > >> Hi, >> >> I feel like I need to say something to this conversation as I found this >> subject quite disturbing. As part of my work I install Ubuntu systems to >> customers and use Ubuntu for long years now, having been through almost all >> distros of Ubuntu. I have done some testing too and helped on bug squad >> some. These days did not have that much time to contribute, but I do my >> best as you guys. >> >> While the discussion on this forum seems to be a lot of back and forth this >> is nothing to what is going on on the actual bug report and forum there. >> Reading it through I do not have a doubt in my mind that this IS an actual >> bug even though I am not effected by it. If one does a dist upgrade and >> his system was working before and after the upgrade going through without >> any warning it lives him with an unusable (even though fixable) system it >> is something you would not expect dist upgrade to do - thus it is a bug, >> per definition of a bug. A part of a system does something that you do not >> expect it to do and of course it is quite high priority since en entire >> system becomes broken and it apparently effects multiple users. >> >> There is something else quite disturbing though. There seem to be one >> person in the programmer side of the team that keeps disagreeing with the >> everyone else and is able to push her own opinion (which seems very wrong >> by the way) in front of the entire community. When you look at the bug >> report the status is being set back and forth and that one person >> apparently just "cancelling" this bug while it is reported by a number of >> others. >> >> This very point is the main concern on this whole thing. If Ubuntu is a >> community, which it should be, then this should not ever happen. One >> person's opinion should not over rule everyone else's opinion. I am not >> sure who she is, but this whole process was not something that you could >> call an executive decision. Perhaps she had no capacity, knowledge, or >> interest to fix this bug and thus wanted to put it under the carpet for >> whatever reason. And the reason does not even matter here! It is a >> community and this would be a point when others could step in an offer >> their expertise and time and do fix the bug. However with her actions she >> did not only stepped down, but also stopped others to work on it since she >> simple "cancelled" this bug out entirely. And this is not some little >> design point or some minor program we are talking about but either grub or >> the dist upgrade process that has a functionality which should not be that >> way to be able called "workable". >> >> Per what I see something is working if it requires no attention in the >> future and it just does what it should. This is per definition "working". >> Anything else is a bug. >> >> Now, if I install an Ubuntu system, say on a customers computer, and make >> that system a workable system (which sometimes might require some custom >> tuning due to no out of box support for some sort of hardware) then I would >> think that this is a workable system and the user, with no knowledge of >> command prompt, not knowing what grub was and if thinking that dpkg was >> some special ice cream should not be able to break a fully workable system >> just by clicking on a button of dist upgrade and entering her own password. >> And again, in some of the mentioned cases there was not even any manual >> config and handling of the system but was a clear automated install broken >> by a simple upgrade. >> >> I personally think that we as a community need to look at this issue and I >> am not talking about the bug itself (which needs to be fixed too) but the >> issue of one person's opinion could cancel out (and thus enrage) other >> people of the community with living an issue hanging in the air with no >> apparent way of solving the different opinions in any way shape or form. >> It should not be that who has a higher authority that is right no matter >> how wrong she is. >> >> Is there anyone at canonical that can take a look at this? Seems a >> correction of this particular programmer needed on dealing with community >> raised bugs specially because she won't be able to work like this with the >> rest of the guys if she does not let them propose solutions and fixes but >> trying to silence them. >> >> With Kind Regards, >> >> Gabor Toth >> >> Phone: +45-2163-4983 >> Skype: gabor.me >> >> Copenhagen, Denmark >> >> >> On Tue, May 27, 2014 at 5:42 AM, Scott Kitterman <ubu...@kitterman.com >>> wrote: >> >>> >>> -- >>> Ubuntu-quality mailing list >>> Ubuntu-quality@lists.ubuntu.com >>> Modify settings or unsubscribe at: >>> https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality >>> >> -- >> Ubuntu-quality mailing list >> Ubuntu-quality@lists.ubuntu.com >> Modify settings or unsubscribe at: >> https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality >> > > > -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality
