On 02/12/11 13:55, Avi Greenbury wrote:
paul sutton wrote:
I am sure if you got to Microsoft or Apple or any other BIG player you
get a fast response. This is the business world i guess people want a
quick response.
Only if you pay them for it; Canonical sell that sort of support
contract, too.
But that paid support (the one that costs £80 odd) in Canonical, has a 3
day waiting for non important answers, so you could be needing help, ask
a question, it could take up to three days to answer, depending on what
they class as a non important question, you answer it, and it could take
another 3 days to get an answer with, and so you could be waiting weeks
to get something done. If you are prepared for a long wait then its
worth paying.....
--
ubuntu-uk@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
https://wiki.ubuntu.com/UKTeam/
