On 02/12/11 14:04, Gareth France wrote:
> There NEEDS to be a quick response, even if that response is 'you have to
> subscribe', 'you have to upgrade', 'you're supposed to look there'! The
> lack of replies from Canonical is causing me major headaches.

I have usually received replies to my occasional contacts and
inquiries. A response to a trademark enquiry from me yielded an almost
instant machine response and I got an appropriate person response 22
days after that, which was ok for me.
-- 
alan cocks

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