> > When I bought Rev, what, a month or so ago, I had a problem. Sure, I > was getting to grips with it, but I couldn't understand why it was > behaving that way. As my first port of call, as a new user, I emailed > Rev support: What I got back was a possible indicator as to the > cause, but was recommended that I address the use-list to solve the > problem. I did not feel that was appropriate. You wouldn't expect > grandma to say 'Go ask a stranger' when you ask her what to do about > the nappy rash. I expected a more positive response and it did not > feel like it. > And when I bought my copy in the beginning and paid for support and didn't any answers only after resending my questions several times and waiting a week or two and a few times didn't receive any respond at all I don't that¹s any better.
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