Hi, The host has been marked as Removed and removed on 2022-05-25 05:21:50 are you sure it causes the issue ?
-Wei On Tue, Feb 18, 2025 at 12:42 PM Md Mosharaf Hossain < mosharaf.hoss...@bol-online.com> wrote: > Hi > Kindly confirm that you are asking for the below information. > > mysql> select * from host where name='cshost1.bol-online.com' \G; > *************************** 1. row *************************** > id: 7 > name: cshost1.bol-online.com > uuid: 96816db5-b2b7-4e4c-93ad-391a71e6b601 > status: Removed > type: Routing > private_ip_address: 10.10.11.31 > private_netmask: 255.255.252.0 > private_mac_address: da:eb:7f:77:24:13 > storage_ip_address: 10.10.11.31 > storage_netmask: 255.255.252.0 > storage_mac_address: da:eb:7f:77:24:13 > storage_ip_address_2: NULL > storage_mac_address_2: NULL > storage_netmask_2: NULL > cluster_id: NULL > public_ip_address: NULL > public_netmask: NULL > public_mac_address: NULL > proxy_port: NULL > data_center_id: 1 > pod_id: 1 > cpu_sockets: 2 > cpus: 72 > speed: 2100 > url: iqn.1993-08.org.debian:01:a4b5157f8afe > fs_type: NULL > hypervisor_type: KVM > hypervisor_version: NULL > ram: 269159886848 > resource: NULL > version: 4.16.1.0 > parent: NULL > total_size: NULL > capabilities: hvm,snapshot > guid: NULL > available: 1 > setup: 0 > dom0_memory: 0 > last_ping: 1614703015 > mgmt_server_id: NULL > disconnected: NULL > created: 2022-05-25 05:18:07 > removed: 2022-05-25 05:21:50 > update_count: 4 > resource_state: Disabled > owner: NULL > lastUpdated: NULL > engine_state: Disabled > Regards > Mosharaf Hossain > Manager, Product Development > Bangladesh Online (BOL) > > Level 8, SAM Tower, Plot 4, Road 22, Gulshan 1, Dhaka 1212, Bangladesh > Tel: +880 9609 000 999, +880 2 58815559, Ext: 14191, Fax: +880 2 2222 95757 > Cell: +880 1787 680828, Web: www.bol-online.com > > > > On Tue, Feb 18, 2025 at 2:35 PM Wei ZHOU <ustcweiz...@gmail.com> wrote: > >> Hi, >> >> I do not know what you have removed. >> >> Can you list the hosts by id one by one to see which host causes the >> issue ? >> >> >> -Wei >> >> On Tue, Feb 18, 2025 at 1:24 AM Md Mosharaf Hossain < >> mosharaf.hoss...@bol-online.com> wrote: >> >>> Hi @Wei ZHOU <ustcweiz...@gmail.com> >>> We have removed all information from MySQL database for the host >>> cshost25.bol-online.com" but still unable to view the host option. >>> Kindly advise your expert opinion. >>> >>> >>> >>> Regards >>> Mosharaf Hossain >>> Manager, Product Development >>> Bangladesh Online (BOL) >>> >>> Level 8, SAM Tower, Plot 4, Road 22, Gulshan 1, Dhaka 1212, Bangladesh >>> Tel: +880 9609 000 999, +880 2 58815559, Ext: 14191, Fax: +880 2 2222 >>> 95757 >>> Cell: +880 1787 680828, Web: www.bol-online.com >>> >>> >>> >>> On Sun, Feb 16, 2025 at 3:36 PM Md Mosharaf Hossain < >>> mosharaf.hoss...@bol-online.com> wrote: >>> >>>> Hi @Wei ZHOU <ustcweiz...@gmail.com> >>>> Today, we attempted to remove the disconnected host using *Cloud >>>> Monkey tools*. As the issue began after removing the host >>>> *"cshost25.bol-online.com >>>> <http://cshost25.bol-online.com>"*, and we discovered *two records* in >>>> the database's host table. One record was deleted successfully without any >>>> errors, but we encountered the following error while trying to remove the >>>> other record. >>>> >>>> *Cloud Monkey Outputs : * >>>> ---------------------------------- >>>> (bol-cloud-admin) 🐱 > list hosts >>>> 🙈 Error: (HTTP 530, error code 9999) <nil> >>>> (bol-cloud-admin) 🐱 > delete host id=19714 forced=true >>>> { >>>> "success": true >>>> } >>>> (bol-cloud-admin) 🐱 > delete host id=19713 forced=true >>>> 🙈 Error: (HTTP 530, error code 9999) <nil> >>>> (bol-cloud-admin) 🐱 > >>>> >>>> _----------------------------------------------------------------------------------- >>>> >>>> DB query after deletion of Host ID : 19714 >>>> >>>> mysql> SELECT h.id AS host_id, h.name AS host_name, h.status, h.type, >>>> h.private_ip_address, h.cluster_id, c.name AS cluster_name FROM host h >>>> JOIN cluster c ON h.cluster | NU >>>> _id = c.id; >>>> +---------+-------------------------+--------------+-------- >>>> -+--------------------+------------+-------------------------+ 0 >>>> | host_id | host_name | status | type | >>>> private_ip_address | cluster_id | cluster_name | >>>> +---------+-------------------------+--------------+-------- >>>> -+--------------------+------------+-------------------------+.10.1 >>>> | 19198 | cshost3.bol-online.com | Up | Routing | >>>> 10.10.11.33 | 1 | cluster1.bol-online.com | | NU >>>> | 19439 | cshost5.bol-online.com | Up | Routing | >>>> 10.10.11.35 | 1 | cluster1.bol-online.com | >>>> | 19667 | cshost8.bol-online.com | Up | Routing | >>>> 10.10.11.38 | 1 | cluster1.bol-online.com | 0 >>>> | 19668 | cshost17.bol-online.com | Up | Routing | >>>> 10.10.11.47 | 5 | cluster2.bol-online.com | >>>> | 19670 | cph2n8.bol-online.com | Disconnected | Routing | >>>> 10.10.10.118 | 1 | cluster1.bol-online.com |.10.1 >>>> | 19675 | cshost18.bol-online.com | Up | Routing | >>>> 10.10.11.48 | 5 | cluster2.bol-online.com | | NU >>>> | 19676 | cshost19.bol-online.com | Up | Routing | >>>> 10.10.11.49 | 5 | cluster2.bol-online.com | >>>> | 19685 | cshost10.bol-online.com | Up | Routing | >>>> 10.10.11.41 | 1 | cluster1.bol-online.com | 0 >>>> | 19686 | cshost21.bol-online.com | Up | Routing | >>>> 10.10.11.51 | 5 | cluster2.bol-online.com | >>>> | 19687 | cshost11.bol-online.com | Up | Routing | >>>> 10.10.11.42 | 1 | cluster1.bol-online.com |.10.1 >>>> | 19691 | cshost7.bol-online.com | Up | Routing | >>>> 10.10.11.37 | 1 | cluster1.bol-online.com | | NU >>>> | 19696 | cshost6.bol-online.com | Up | Routing | >>>> 10.10.11.36 | 1 | cluster1.bol-online.com | >>>> | 19701 | cshost22.bol-online.com | Up | Routing | >>>> 10.10.11.52 | 6 | cluster3.bol-online.com | 0 >>>> | 19705 | cshost24.bol-online.com | Up | Routing | >>>> 10.10.11.54 | 1 | cluster1.bol-online.com | >>>> | 19706 | cshost23.bol-online.com | Up | Routing | >>>> 10.10.11.53 | 1 | cluster1.bol-online.com |.10.1 >>>> | 19707 | cshost2.bol-online.com | Up | Routing | >>>> 10.10.11.32 | 1 | cluster1.bol-online.com | | NU >>>> | 19709 | cshost4.bol-online.com | Up | Routing | >>>> 10.10.11.34 | 1 | cluster1.bol-online.com | >>>> | 19710 | cshost1.bol-online.com | Up | Routing | >>>> 10.10.11.31 | 1 | cluster1.bol-online.com | 0 >>>> | 19712 | cshost9.bol-online.com | Up | Routing | >>>> 10.10.11.39 | 1 | cluster1.bol-online.com | >>>> | 19713 | cshost25.bol-online.com | Disconnected | Routing | >>>> 10.10.11.55 | 1 | cluster1.bol-online.com |----- >>>> | 19715 | cshost26.bol-online.com | Up | Routing | >>>> 10.10.11.56 | 10 | cluster4.bol-online.com |-+--- >>>> | 19716 | cshost27.bol-online.com | Up | Routing | >>>> 10.10.11.57 | 12 | cluster5.bol-online.com |----- >>>> | 19717 | cshost28.bol-online.com | Up | Routing | >>>> 10.10.11.58 | 12 | cluster5.bol-online.com |----- >>>> | 19719 | cshost29.bol-online.com | Up | Routing | >>>> 10.10.11.59 | 12 | cluster5.bol-online.com | >>>> +---------+-------------------------+--------------+-------- >>>> -+--------------------+------------+-------------------------+ >>>> 24 rows in set (0.00 sec) >>>> _________________________________________________ >>>> >>>> *Additionally*, we enabled the debug log for *CloudMonkey*, which >>>> displayed the following error while listing the hosts. >>>> >>>> cloud-admin) 🐱 > list hosts id=19713 >>>> [debug] ExecLine line:list hosts id=19713 >>>> [debug] ExecCmd args: list, hosts, id=19713 >>>> [debug] NewAPIRequest API request URL: >>>> http://10.10.11.61:8080/client/api?apiKey=_A1conzDjN-7JrbMIeVyuEPU5Gw-d-yKYXj2gn9n7c8X85wdn0j_04pQZpZtI1fyv8QKDoFma0CF7gdMh5FaBA&command=listHosts&id=19713&response=json&signature=5RD%2FzDvE3w%2FQrdSkgpiA%2BFQNHH4%3D >>>> [debug] NewAPIRequest response status code:530 >>>> [debug] NewAPIRequest response >>>> body:{"listhostsresponse":{"uuidList":[],"errorcode":530,"cserrorcode":9999}} >>>> 🙈 Error: (HTTP 530, error code 9999) <nil> >>>> (bol-cloud-admin) 🐱 > >>>> >>>> >>>> >>>> >>>> Regards >>>> Mosharaf Hossain >>>> >>>> >>>> >>>> On Fri, Feb 14, 2025 at 9:41 AM Md Mosharaf Hossain < >>>> mosharaf.hoss...@bol-online.com> wrote: >>>> >>>>> Hi >>>>> I find the following items >>>>> >>>>> 2025-02-14 05:07:06,522 DEBUG [c.c.s.StorageManagerImpl] >>>>> (CapacityChecker:ctx-86e3d26e) (logid:0cc0f918) Total over provisioned >>>>> capacity of the pool Eskaton-hdd-rbd-cls1 id: 100 is (83.3988 TB) >>>>> 91697987977216 >>>>> 2025-02-14 05:07:06,524 ERROR [c.c.a.AlertManagerImpl] >>>>> (CapacityChecker:ctx-86e3d26e) (logid:0cc0f918) Caught exception in >>>>> recalculating capacity >>>>> java.lang.NullPointerException >>>>> 2025-02-14 05:07:06,544 DEBUG [c.c.a.AlertManagerImpl] >>>>> (CapacityChecker:ctx-86e3d26e) (logid:0cc0f918) System Alert: Number of >>>>> unallocated shared network IPs is low in availability zone Gulshan-1 SAM >>>>> Tower >>>>> 2025-02-14 05:07:06,544 DEBUG [c.c.a.AlertManagerImpl] >>>>> (CapacityChecker:ctx-86e3d26e) (logid:0cc0f918) Number of unallocated >>>>> shared network IPs is low, total: 244.0, allocated: 221.0 (90.57%) >>>>> 2025-02-14 05:07:06,544 WARN [c.c.a.AlertManagerImpl] >>>>> (CapacityChecker:ctx-86e3d26e) (logid:0cc0f918) alertType=[24] >>>>> dataCenterId=[1] podId=[null] clusterId=[null] message=[System Alert: >>>>> Number of unallocated shared network IPs is low in availability zone >>>>> Gulshan-1 SAM Tower]. >>>>> 2025-02-14 05:07:06,546 DEBUG [c.c.a.AlertManagerImpl] >>>>> (CapacityChecker:ctx-86e3d26e) (logid:0cc0f918) Have already sent: 1 >>>>> emails >>>>> for alert type '24' -- skipping send email >>>>> 2025-02-14 05:07:06,693 DEBUG [c.c.a.AlertManagerImpl] >>>>> (CapacityChecker:ctx-86e3d26e) (logid:0cc0f918) Done running Capacity >>>>> Checker ... >>>>> 2025-02-14 05:07:07,413 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] >>>>> (AgentManager-Handler-13:null) (logid:) Seq 19198-6733725867849049292: >>>>> MgmtId 34072927583874: Resp: Routing to peer >>>>> >>>>> >>>>> Regards >>>>> Mosharaf Hossain >>>>> Manager, Product Development >>>>> Bangladesh Online (BOL) >>>>> >>>>> Level 8, SAM Tower, Plot 4, Road 22, Gulshan 1, Dhaka 1212, Bangladesh >>>>> Tel: +880 9609 000 999, +880 2 58815559, Ext: 14191, Fax: +880 2 2222 >>>>> 95757 >>>>> Cell: +880 1787 680828, Web: www.bol-online.com >>>>> >>>>> >>>>> >>>>> On Thu, Feb 13, 2025 at 2:39 PM Wei ZHOU <ustcweiz...@gmail.com> >>>>> wrote: >>>>> >>>>>> Hi, >>>>>> >>>>>> Can you search "java.lang.NullPointerException" and paste the full >>>>>> log of the exception ? >>>>>> >>>>>> -Wei >>>>>> >>>>>> On Thu, Feb 13, 2025 at 9:37 AM Md Mosharaf Hossain < >>>>>> mosharaf.hoss...@bol-online.com> wrote: >>>>>> >>>>>>> Hi @Wei ZHOU <ustcweiz...@gmail.com> >>>>>>> The following report might help which I got as an error while >>>>>>> accessing the host. Please review the log and guide me to resolve. >>>>>>> >>>>>>> >>>>>>> 2025-02-13 14:33:37,395 DEBUG [c.c.a.q.QueryManagerImpl] >>>>>>> (qtp364604394-2433:ctx-93c55557 ctx-0bef80ad ctx-5ce8a856) >>>>>>> (logid:89bc4212) >>>>>>> >>>Searching for hosts>>> >>>>>>> 2025-02-13 14:33:37,412 DEBUG [c.c.a.q.QueryManagerImpl] >>>>>>> (qtp364604394-2433:ctx-93c55557 ctx-0bef80ad ctx-5ce8a856) >>>>>>> (logid:89bc4212) >>>>>>> >>>Generating Response>>> >>>>>>> 2025-02-13 14:33:37,871 ERROR [c.c.a.ApiServer] >>>>>>> (qtp364604394-2433:ctx-93c55557 ctx-0bef80ad ctx-5ce8a856) >>>>>>> (logid:89bc4212) >>>>>>> unhandled exception executing api command: [Ljava >>>>>>> .lang.String;@631ae634 >>>>>>> >>>>>>> >>>>>>> Regards >>>>>>> Mosharaf Hossain >>>>>>> Manager, Product Development >>>>>>> Bangladesh Online (BOL) >>>>>>> >>>>>>> Level 8, SAM Tower, Plot 4, Road 22, Gulshan 1, Dhaka 1212, >>>>>>> Bangladesh >>>>>>> Tel: +880 9609 000 999, +880 2 58815559, Ext: 14191, Fax: +880 2 >>>>>>> 2222 95757 >>>>>>> Cell: +880 1787 680828, Web: www.bol-online.com >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Thu, Feb 13, 2025 at 11:42 AM Md Mosharaf Hossain < >>>>>>> mosharaf.hoss...@bol-online.com> wrote: >>>>>>> >>>>>>>> Hi Wei >>>>>>>> Are you wanting to search the keyword "Exception" in the >>>>>>>> log. There are several entry of "exception" in the log file. >>>>>>>> What shall I need to do to proceed further? >>>>>>>> >>>>>>>> *Some exception log: * >>>>>>>> 2025-02-13 10:24:38,283 DEBUG [c.c.u.d.GenericDaoBase] >>>>>>>> (qtp364604394-2335:ctx-daa415e4 ctx-1e82f184) (logid:9d8686b6) >>>>>>>> ClassCastException when casting value to String. Setting the value of >>>>>>>> the >>>>>>>> object directly. >>>>>>>> 2025-02-13 10:24:38,283 DEBUG [c.c.u.d.GenericDaoBase] >>>>>>>> (qtp364604394-2335:ctx-daa415e4 ctx-1e82f184) (logid:9d8686b6) >>>>>>>> ClassCastException when casting value to String. Setting the value of >>>>>>>> the >>>>>>>> object directly. >>>>>>>> java.lang.NullPointerException >>>>>>>> java.lang.NullPointerException >>>>>>>> 2025-02-13 10:34:23,422 DEBUG [c.c.u.d.GenericDaoBase] >>>>>>>> (qtp364604394-2321:ctx-f41289d9 ctx-fc56cd3f) (logid:d6dfb17c) >>>>>>>> ClassCastException when casting value to String. Setting the value of >>>>>>>> the >>>>>>>> object directly. >>>>>>>> 2025-02-13 10:34:23,422 DEBUG [c.c.u.d.GenericDaoBase] >>>>>>>> (qtp364604394-2321:ctx-f41289d9 ctx-fc56cd3f) (logid:d6dfb17c) >>>>>>>> ClassCastException when casting value to String. Setting the value of >>>>>>>> the >>>>>>>> object directly. >>>>>>>> 2025-02-13 10:34:23,422 DEBUG [c.c.u.d.GenericDaoBase] >>>>>>>> (qtp364604394-2321:ctx-f41289d9 ctx-fc56cd3f) (logid:d6dfb17c) >>>>>>>> ClassCastException when castin >>>>>>>> >>>>>>>> Regards >>>>>>>> Mosharaf Hossain >>>>>>>> Manager, Product Development >>>>>>>> Bangladesh Online (BOL) >>>>>>>> >>>>>>>> Level 8, SAM Tower, Plot 4, Road 22, Gulshan 1, Dhaka 1212, >>>>>>>> Bangladesh >>>>>>>> Tel: +880 9609 000 999, +880 2 58815559, Ext: 14191, Fax: +880 2 >>>>>>>> 2222 95757 >>>>>>>> Cell: +880 1787 680828, Web: www.bol-online.com >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Wed, Feb 12, 2025 at 4:08 PM Wei ZHOU <ustcweiz...@gmail.com> >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Hi, >>>>>>>>> >>>>>>>>> Your log does not contain any log for listing hosts. >>>>>>>>> Can you check "Exception" in the log ? >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> On Wed, Feb 12, 2025 at 10:01 AM Md Mosharaf Hossain < >>>>>>>>> mosharaf.hoss...@bol-online.com> wrote: >>>>>>>>> >>>>>>>>>> Hi Wei >>>>>>>>>> >>>>>>>>>> The requested log is attached for your review. Please check it >>>>>>>>>> and let me know if you require any further information. >>>>>>>>>> >>>>>>>>>> cloudstack-management-server_10 Feb 2025.log >>>>>>>>>> <https://drive.google.com/open?id=1weLLgB9ib_T4ddjTvmBr8zkb8cyIKpJg> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Regards >>>>>>>>>> Mosharaf Hossain >>>>>>>>>> Manager, Product Development >>>>>>>>>> Bangladesh Online (BOL) >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> On Mon, Feb 10, 2025 at 2:20 PM Md Mosharaf Hossain < >>>>>>>>>> mosharaf.hoss...@bol-online.com> wrote: >>>>>>>>>> >>>>>>>>>>> Hi >>>>>>>>>>> I have attached logs from the management server, generated while >>>>>>>>>>> attempting to access the host list. Please review them. >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> Regards >>>>>>>>>>> Mosharaf Hossain >>>>>>>>>>> Manager, Product Development >>>>>>>>>>> Bangladesh Online (BOL) >>>>>>>>>>> >>>>>>>>>>> Level 8, SAM Tower, Plot 4, Road 22, Gulshan 1, Dhaka 1212, >>>>>>>>>>> Bangladesh >>>>>>>>>>> Tel: +880 9609 000 999, +880 2 58815559, Ext: 14191, Fax: +880 2 >>>>>>>>>>> 2222 95757 >>>>>>>>>>> Cell: +880 1787 680828, Web: www.bol-online.com >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> On Mon, Feb 10, 2025 at 1:50 PM Wei ZHOU <ustcweiz...@gmail.com> >>>>>>>>>>> wrote: >>>>>>>>>>> >>>>>>>>>>>> Hi, >>>>>>>>>>>> >>>>>>>>>>>> The management server log is located >>>>>>>>>>>> at /var/log/cloudstack/management/management-server.log >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> -Wei >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> On Mon, Feb 10, 2025 at 8:47 AM Md Mosharaf Hossain < >>>>>>>>>>>> mosharaf.hoss...@bol-online.com> wrote: >>>>>>>>>>>> >>>>>>>>>>>> > What type of log you need? >>>>>>>>>>>> > >>>>>>>>>>>> > >>>>>>>>>>>> > Regards >>>>>>>>>>>> > Mosharaf Hossain >>>>>>>>>>>> > Manager, Product Development >>>>>>>>>>>> > Bangladesh Online (BOL) >>>>>>>>>>>> > >>>>>>>>>>>> > Level 8, SAM Tower, Plot 4, Road 22, Gulshan 1, Dhaka 1212, >>>>>>>>>>>> Bangladesh >>>>>>>>>>>> > Tel: +880 9609 000 999, +880 2 58815559, Ext: 14191, Fax: >>>>>>>>>>>> +880 2 2222 95757 >>>>>>>>>>>> > Cell: +880 1787 680828, Web: www.bol-online.com >>>>>>>>>>>> > >>>>>>>>>>>> > >>>>>>>>>>>> > >>>>>>>>>>>> > On Mon, Feb 10, 2025 at 1:27 PM Wei ZHOU < >>>>>>>>>>>> ustcweiz...@gmail.com> wrote: >>>>>>>>>>>> > >>>>>>>>>>>> > > Hi, >>>>>>>>>>>> > > >>>>>>>>>>>> > > Can you share some logs ? >>>>>>>>>>>> > > >>>>>>>>>>>> > > >>>>>>>>>>>> > > -Wei >>>>>>>>>>>> > > >>>>>>>>>>>> > > On Sun, Feb 9, 2025 at 12:06 PM Md Mosharaf Hossain < >>>>>>>>>>>> > > mosharaf.hoss...@bol-online.com> wrote: >>>>>>>>>>>> > > >>>>>>>>>>>> > > > Dear Users: >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > I hope this message finds you well. I am currently using >>>>>>>>>>>> CloudStack >>>>>>>>>>>> > > > version 4.19.1.1 and have four clusters set up in my >>>>>>>>>>>> environment. >>>>>>>>>>>> > > Recently, >>>>>>>>>>>> > > > I have encountered an issue while trying to list hosts in >>>>>>>>>>>> *Cluster 1*. >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > When attempting to list the hosts, I receive a *500 >>>>>>>>>>>> Internal Server >>>>>>>>>>>> > > Error*. >>>>>>>>>>>> > > > This issue is specific to Cluster 1, as the other >>>>>>>>>>>> clusters are >>>>>>>>>>>> > > functioning >>>>>>>>>>>> > > > as expected. I have tried troubleshooting the issue by >>>>>>>>>>>> checking the >>>>>>>>>>>> > logs >>>>>>>>>>>> > > > and ensuring that the hosts in Cluster 1 are properly >>>>>>>>>>>> connected, but >>>>>>>>>>>> > the >>>>>>>>>>>> > > > problem persists. >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > Here are some additional details that might help in >>>>>>>>>>>> diagnosing the >>>>>>>>>>>> > issue: >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > - >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > *CloudStack Version*: 4.19.1.1 >>>>>>>>>>>> > > > - >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > *Number of Clusters*: 4 >>>>>>>>>>>> > > > - >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > *Affected Cluster*: Cluster 1 >>>>>>>>>>>> > > > - >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > *Error Message*: 500 Internal Server Error >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > Could you please provide guidance on how to resolve this >>>>>>>>>>>> issue? Any >>>>>>>>>>>> > > > suggestions or steps to further investigate the problem >>>>>>>>>>>> would be >>>>>>>>>>>> > greatly >>>>>>>>>>>> > > > appreciated. >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > Thank you in advance for your support. I look forward to >>>>>>>>>>>> your response. >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > CloudStack login -> Infrastructure -> Host: SHowing the >>>>>>>>>>>> below error >>>>>>>>>>>> > > > [image: image.png] >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > Regards >>>>>>>>>>>> > > > Mosharaf Hossain >>>>>>>>>>>> > > > Manager, Product Development >>>>>>>>>>>> > > > Bangladesh Online (BOL) >>>>>>>>>>>> > > > >>>>>>>>>>>> > > > >>>>>>>>>>>> > > >>>>>>>>>>>> > >>>>>>>>>>>> >>>>>>>>>>>
