Hi,
Something wrong about that part for me : ($(tU) == "112") Should be : ($tU == "112") Regards De : Users <[email protected]> au nom de Prathibha B <[email protected]> Répondre à : OpenSIPS users mailling list <[email protected]> Date : jeudi 11 avril 2024 à 11:03 À : OpenSIPS users mailling list <[email protected]> Objet : Re: [OpenSIPS-Users] Call Center error bp.erss.in - asterisk bp.erss.in:1443 - opensips On Thu, 11 Apr 2024 at 14:29, Prathibha B <[email protected]> wrote: I've created the entries in cc_agents and cc_flows table. cc_agents table +----+---------+----------------------------+----------+---------------+-------------------+---------+-----------------+-------------+ | id | agentid | location | logstate | msrp_location | msrp_max_sessions | skills | wrapup_end_time | wrapup_time | +----+---------+----------------------------+----------+---------------+-------------------+---------+-----------------+-------------+ | 8 | 101001 | sip:[email protected]:1443 | 0 | NULL | 4 | support | 0 | 0 | | 9 | 101002 | sip:[email protected]:1443 | 0 | NULL | 4 | support | 0 | 0 | +----+---------+----------------------------+----------+---------------+-------------------+---------+-----------------+-------------+ cc_flows table +----+---------+----------+---------+------------+-----------------+-------------------+----------------------+-------------------+---------------------+-----------------+----------------+--------------------+-----------------+ | id | flowid | priority | skill | prependcid | max_wrapup_time | dissuading_hangup | dissuading_onhold_th | dissuading_ewt_th | dissuading_qsize_th | message_welcome | message_queue | message_dissuading | message_flow_id | +----+---------+----------+---------+------------+-----------------+-------------------+----------------------+-------------------+---------------------+-----------------+----------------+--------------------+-----------------+ | 1 | support | 256 | support | NULL | 0 | 0 | 0 | 0 | 0 | | [email protected] | NULL | NULL | +----+---------+----------+---------+------------+-----------------+-------------------+----------------------+-------------------+---------------------+-----------------+----------------+--------------------+-----------------+ On Thu, 11 Apr 2024 at 14:27, Prathibha B <[email protected]> wrote: Getting the following error in call center module ERROR:call_center:set_call_leg: failed to init new b2bua call (empty ID received) Apr 11 14:06:28 etg-virtual-machine /usr/sbin/opensips[1249949]: ERROR:call_center:w_handle_call: failed to set new destination for call Call center code in opensips.cfg: if (is_method("INVITE") and !has_totag() and ($(tU) == "112") ) { if (!cc_handle_call("support")) { send_reply(403,"Cannot handle call"); exit; } } -- Regards, B.Prathibha -- Regards, B.Prathibha -- Regards, B.Prathibha _______________________________________________ Users mailing list [email protected] http://lists.opensips.org/cgi-bin/mailman/listinfo/users
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