Cahnged it to $tU, Still getting error. On Thu, 11 Apr 2024 at 15:09, Alain Bieuzent <[email protected]> wrote:
> Hi, > > > > Something wrong about that part for me : ($(tU) == "112") > > Should be : ($tU == "112") > > > > Regards > > > > *De : *Users <[email protected]> au nom de Prathibha B < > [email protected]> > *Répondre à : *OpenSIPS users mailling list <[email protected]> > *Date : *jeudi 11 avril 2024 à 11:03 > *À : *OpenSIPS users mailling list <[email protected]> > *Objet : *Re: [OpenSIPS-Users] Call Center error > > > > bp.erss.in - asterisk > > bp.erss.in:1443 - opensips > > > > On Thu, 11 Apr 2024 at 14:29, Prathibha B <[email protected]> > wrote: > > *I've created the entries in cc_agents and cc_flows table.* > > > > *cc_agents table* > > > +----+---------+----------------------------+----------+---------------+-------------------+---------+-----------------+-------------+ > | id | agentid | location | logstate | msrp_location | > msrp_max_sessions | skills | wrapup_end_time | wrapup_time | > > +----+---------+----------------------------+----------+---------------+-------------------+---------+-----------------+-------------+ > | 8 | 101001 | sip:[email protected]:1443 | 0 | NULL | > 4 | support | 0 | 0 | > | 9 | 101002 | sip:[email protected]:1443 | 0 | NULL | > 4 | support | 0 | 0 | > > +----+---------+----------------------------+----------+---------------+-------------------+---------+-----------------+-------------+ > > > > *cc_flows table* > > > +----+---------+----------+---------+------------+-----------------+-------------------+----------------------+-------------------+---------------------+-----------------+----------------+--------------------+-----------------+ > | id | flowid | priority | skill | prependcid | max_wrapup_time | > dissuading_hangup | dissuading_onhold_th | dissuading_ewt_th | > dissuading_qsize_th | message_welcome | message_queue | message_dissuading > | message_flow_id | > > +----+---------+----------+---------+------------+-----------------+-------------------+----------------------+-------------------+---------------------+-----------------+----------------+--------------------+-----------------+ > | 1 | support | 256 | support | NULL | 0 | > 0 | 0 | 0 | > 0 | | [email protected] | NULL | NULL > | > > +----+---------+----------+---------+------------+-----------------+-------------------+----------------------+-------------------+---------------------+-----------------+----------------+--------------------+-----------------+ > > > > On Thu, 11 Apr 2024 at 14:27, Prathibha B <[email protected]> > wrote: > > Getting the following error in call center module > > > > ERROR:call_center:set_call_leg: failed to init new b2bua call (empty ID > received) > Apr 11 14:06:28 etg-virtual-machine /usr/sbin/opensips[1249949]: > ERROR:call_center:w_handle_call: failed to set new destination for call > > > > Call center code in opensips.cfg: > > > > if (is_method("INVITE") and !has_totag() and ($(tU) == "112") ) { > if (!cc_handle_call("support")) { > send_reply(403,"Cannot handle call"); > exit; > } > > } > > > > -- > > Regards, > > B.Prathibha > > > > > -- > > Regards, > > B.Prathibha > > > > > -- > > Regards, > > B.Prathibha > > _______________________________________________ Users mailing list > [email protected] > http://lists.opensips.org/cgi-bin/mailman/listinfo/users > _______________________________________________ > Users mailing list > [email protected] > http://lists.opensips.org/cgi-bin/mailman/listinfo/users > -- Regards, B.Prathibha
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