Errors in syslog: ERROR:core:parse_uri: bad uri, state 0 parsed: <112@> (4) / <[email protected];cc_pos=0> (23) ERROR:tm:uri2proxy: bad_uri: [email protected];cc_pos=0 ERROR:b2b_entities:_client_new: while sending request with t_request ERROR:b2b_logic:b2b_process_scenario_init: failed to create new b2b client instance ERROR:call_center:set_call_leg: failed to init new b2bua call (empty ID received) ERROR:call_center:w_handle_call: failed to set new destination for call ERROR:tm:_reply_light: failed to generate 403 reply when a final 408 was sent out ERROR:signaling:sig_send_reply_mod: failed to send reply with tm module
On Thu, 11 Apr 2024 at 14:30, Prathibha B <[email protected]> wrote: > bp.erss.in - asterisk > bp.erss.in:1443 - opensips > > On Thu, 11 Apr 2024 at 14:29, Prathibha B <[email protected]> > wrote: > >> *I've created the entries in cc_agents and cc_flows table.* >> >> *cc_agents table* >> >> +----+---------+----------------------------+----------+---------------+-------------------+---------+-----------------+-------------+ >> | id | agentid | location | logstate | msrp_location | >> msrp_max_sessions | skills | wrapup_end_time | wrapup_time | >> >> +----+---------+----------------------------+----------+---------------+-------------------+---------+-----------------+-------------+ >> | 8 | 101001 | sip:[email protected]:1443 | 0 | NULL | >> 4 | support | 0 | 0 | >> | 9 | 101002 | sip:[email protected]:1443 | 0 | NULL | >> 4 | support | 0 | 0 | >> >> +----+---------+----------------------------+----------+---------------+-------------------+---------+-----------------+-------------+ >> >> *cc_flows table* >> >> +----+---------+----------+---------+------------+-----------------+-------------------+----------------------+-------------------+---------------------+-----------------+----------------+--------------------+-----------------+ >> | id | flowid | priority | skill | prependcid | max_wrapup_time | >> dissuading_hangup | dissuading_onhold_th | dissuading_ewt_th | >> dissuading_qsize_th | message_welcome | message_queue | message_dissuading >> | message_flow_id | >> >> +----+---------+----------+---------+------------+-----------------+-------------------+----------------------+-------------------+---------------------+-----------------+----------------+--------------------+-----------------+ >> | 1 | support | 256 | support | NULL | 0 | >> 0 | 0 | 0 | >> 0 | | [email protected] | NULL | NULL >> | >> >> +----+---------+----------+---------+------------+-----------------+-------------------+----------------------+-------------------+---------------------+-----------------+----------------+--------------------+-----------------+ >> >> On Thu, 11 Apr 2024 at 14:27, Prathibha B <[email protected]> >> wrote: >> >>> Getting the following error in call center module >>> >>> ERROR:call_center:set_call_leg: failed to init new b2bua call (empty ID >>> received) >>> Apr 11 14:06:28 etg-virtual-machine /usr/sbin/opensips[1249949]: >>> ERROR:call_center:w_handle_call: failed to set new destination for call >>> >>> Call center code in opensips.cfg: >>> >>> if (is_method("INVITE") and !has_totag() and ($(tU) == "112") ) { >>> if (!cc_handle_call("support")) { >>> send_reply(403,"Cannot handle call"); >>> exit; >>> } >>> } >>> >>> -- >>> Regards, >>> B.Prathibha >>> >> >> >> -- >> Regards, >> B.Prathibha >> > > > -- > Regards, > B.Prathibha > -- Regards, B.Prathibha
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