At 09:16 22/12/2007 +1300, Michael Adams wrote:
There does seem to be an online form somewhere which has the words "YOU MUST GIVE A SUMMARY HERE" in the subject line, in which people frequently do not recognise that they are meant to replace the subject line with their own. I do not even know where this form is to see why they get it mixed up. It is possibly on the forums.
The source of this is indeed difficult to spot. It's at http://www.openoffice.org/contact.html . There are two links to the Users list on that page: one has "subject=[moderated] YOU MUST GIVE A SUMMARY HERE" and the other just "subject=[moderated]".
It's worth noting that this is on a page headed "Contacting OpenOffice.org", which may well explain why so many posters think they are contacting OpenOffice itself in some sense, not a group of users like themselves. Perhaps they avoid the "Free Community Support" at http://support.openoffice.org/ , preferring the idea of contacting the organisation - and then think they are.
Brian Barker --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
