On 10/10/2015 09:14 PM, t...@aon.at wrote: > I assume you have tried to set SOGoMaximumSyncResponseSize. Is there any > exception in sogo.log?
Hi Thomas, (replying back to the list) I could not find any exception but lots of messages complaining about encoding in the logs. Sometimes Outlook shows "disconnected", but in the sogo.log i still can see ActiveSync entries from this user a while. I "played" with SOGoMaximumSyncResponseSize - 512, 1024, 2048, 4096 or even 6144 but none of them solved that issue. My "feeling" was, that 2MB had the best results from all of them. But then - how does that interact with all the other parameters ? That is a bit confusing for me. Just tried to set SOGoMaximumSyncResponseSize to 2048 (and another time to 4096) and commented everything else regarding ActiveSync I've added to sogo.conf - did not really help. And yes, I also tried the settings mentioned under "EAS Tuning" in the documentation. I' fiddling for hours just trying different combinations but none of them seems to work for me. > * connection very often drops after a few mails (Outlook displaying > "disconnected" and sometimes does not reconnect automatically) > > Are there any excpetions / signal .. in sogo.log when the connection drops? > What do you see in sogo.log when this happens? ?SOGoEASDebugEnabled? Tried EASDebugEnabled, but that's lot of information and mostly it's just xml/plain mail I can see then (lots of attachments listed in base64). Did not really help me to find the problem - did not even know what to look for ;-) Sometimes outlook shows disconnected while Sogo.log still is listing attachments in base64. When that is finished it looks like that (without debugging it's showing just the last line): ------8<------8<------ ... <Folder> <Id>mail%2Fpublic</Id> <Class>Email</Class> </Folder> </Folders> </Ping> Oct 10 21:01:22 sogod [1767]: <0x0x7fa152a406d0[SOGoActiveSyncDispatcher]> Sleeping 10 seconds while detecting changes... Oct 10 21:01:32 sogod [1767]: 62.167.130.32, 192.168.0.14 "POST /SOGo/Microsoft-Server-ActiveSync?jQAHCBDskHrEKrIy0nMyx5aEJkQLBAAAAAADV1A4 HTTP/1.1" 200 0/149 32.932 - - -36K Oct 10 21:01:36 sogod [1793]: <0x0x7fa1533c7f30[SOGoActiveSyncDispatcher]> Change detected, we push the content. Oct 10 21:01:36 sogod [1793]: <0x0x7fa1533c7f30[SOGoActiveSyncDispatcher]> EAS - response for device E49E4F080FA643E383B7FB2C2A69E280: <?xml version="1.0"?> <!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/"> <Ping xmlns="Ping:"> <Status>2</Status> <Folders> <Folder>mail%2Fc828a1012d691056ee420000619592fc</Folder> <Folder>mail%2Fe728a1012d691056ee420000619592fc</Folder> <Folder>mail%2Fee28a1012d691056ee420000619592fc</Folder> </Folders> </Ping> Oct 10 21:01:36 sogod [1793]: 192.168.0.203 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Ping&User=u...@domain.com&DeviceId=E49E4F080FA643E383B7FB2C2A69E280&DeviceType=WindowsOutlook15 HTTP/1.1" 200 144/8902 15.703 - - 0 ------8<------8<------ Can't really see any exception (did also grep for [E|e]xception in sogo.log - not one entry found. > * some messages are downloaded each time and are multiple times listed in > Outlook > * some attachments are "scrumbled" and listed in plaintext instead as an > attachment > > Is the same message ok on other devices? As far as I recognized: yes. Even on the same devices it's ok when getting the messages with IMAP (Tried in webmail, Thunderbird and Outlook with IMAP). Tried that with two different accounts having that issue and it was working with both of them when not using EAS. Regards Peter -- users@sogo.nu https://inverse.ca/sogo/lists