On 10/10/2015 09:14 PM, t...@aon.at wrote:

> I assume you have tried to set SOGoMaximumSyncResponseSize. Is there any
> exception in sogo.log?

Hi Thomas,

(replying back to the list)

I could not find any exception but lots of messages complaining about
encoding in the logs. Sometimes Outlook shows "disconnected", but in the
sogo.log i still can see ActiveSync entries from this user a while.

I "played" with SOGoMaximumSyncResponseSize - 512, 1024, 2048, 4096 or
even 6144 but none of them solved that issue. My "feeling" was, that 2MB
had the best results from all of them. But then - how does that interact
with all the other parameters ? That is a bit confusing for me. Just
tried to set SOGoMaximumSyncResponseSize to 2048 (and another time to
4096) and commented everything else regarding ActiveSync I've added to
sogo.conf - did not really help. And yes, I also tried the settings
mentioned under "EAS Tuning" in the documentation.

I' fiddling for hours just trying different combinations but none of
them seems to work for me.

> * connection very often drops after a few mails (Outlook displaying
> "disconnected" and sometimes does not reconnect automatically)
> 
> Are there any excpetions / signal .. in sogo.log when the connection drops?
> What do you see in sogo.log when this happens?  ?SOGoEASDebugEnabled?

Tried EASDebugEnabled, but that's lot of information and mostly it's
just xml/plain mail I can see then (lots of attachments listed in
base64). Did not really help me to find the problem - did not even know
what to look for ;-)

Sometimes outlook shows disconnected while Sogo.log still is listing
attachments in base64. When that is finished it looks like that (without
debugging it's showing just the last line):

------8<------8<------
  ...
  <Folder>
   <Id>mail%2Fpublic</Id>
   <Class>Email</Class>
  </Folder>
 </Folders>
</Ping>

Oct 10 21:01:22 sogod [1767]:
<0x0x7fa152a406d0[SOGoActiveSyncDispatcher]> Sleeping 10 seconds while
detecting changes...
Oct 10 21:01:32 sogod [1767]: 62.167.130.32, 192.168.0.14 "POST
/SOGo/Microsoft-Server-ActiveSync?jQAHCBDskHrEKrIy0nMyx5aEJkQLBAAAAAADV1A4
HTTP/1.1" 200 0/149 32.932 - - -36K
Oct 10 21:01:36 sogod [1793]:
<0x0x7fa1533c7f30[SOGoActiveSyncDispatcher]> Change detected, we push
the content.
Oct 10 21:01:36 sogod [1793]:
<0x0x7fa1533c7f30[SOGoActiveSyncDispatcher]> EAS - response for device
E49E4F080FA643E383B7FB2C2A69E280: <?xml version="1.0"?>
<!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN"
"http://www.microsoft.com/";>
<Ping xmlns="Ping:">
 <Status>2</Status>
 <Folders>
  <Folder>mail%2Fc828a1012d691056ee420000619592fc</Folder>
  <Folder>mail%2Fe728a1012d691056ee420000619592fc</Folder>
  <Folder>mail%2Fee28a1012d691056ee420000619592fc</Folder>
 </Folders>
</Ping>

Oct 10 21:01:36 sogod [1793]: 192.168.0.203 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Ping&User=u...@domain.com&DeviceId=E49E4F080FA643E383B7FB2C2A69E280&DeviceType=WindowsOutlook15
HTTP/1.1" 200 144/8902 15.703 - - 0

------8<------8<------

Can't really see any exception (did also grep for [E|e]xception in
sogo.log - not one entry found.

> * some messages are downloaded each time and are multiple times listed in
> Outlook
> * some attachments are "scrumbled" and listed in plaintext instead as an
> attachment
> 
> Is the same message ok on other devices?

As far as I recognized: yes. Even on the same devices it's ok when
getting the messages with IMAP (Tried in webmail, Thunderbird and
Outlook with IMAP). Tried that with two different accounts having that
issue and it was working with both of them when not using EAS.

Regards
Peter
-- 
users@sogo.nu
https://inverse.ca/sogo/lists

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