Cian, first, MailTester (and also the other automated systems) is notoriously bad about giving false negatives because so long as it finds *a* record (such as an SPF record) it considers it "ok"; this is why we've gone to a human-review system for test emails - I'd say in at least half the cases (if not more) MailTester gave the email a passing grade, including for SPF, and we determined quickly that the SPF was *wrong*.
if you'd like to send us a test email (no charge :-) ) send it to t...@gettotheinbox.com from the *same* system as you are wanting to test for deliverability (so *not*, for example, from your Gmail account), then send a second email to supp...@gettotheinbox.com from the email account at which you'd like to receive our findings, tell them Anne sent you :-), and in that second email tell them who the test email was from, and the subject line of the test email. Anne --- Outsource your email deliverability headaches to us, and get to the inbox, guaranteed! www.GetToTheInbox.com Anne P. Mitchell, Esq. CEO Get to the Inbox by SuretyMail Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal email marketing law) Author: The Email Deliverability Handbook Board of Directors, Denver Internet Exchange Dean Emeritus, Cyberlaw & Cybersecurity, Lincoln Law School Prof. Emeritus, Lincoln Law School Chair Emeritus, Asilomar Microcomputer Workshop In-house Counsel: Mail Abuse Prevention System (MAPS) (Closed in 2004) > On Feb 18, 2022, at 6:09 PM, Cian <cian4apachebugzi...@gmail.com> wrote: > > I am also having a world of trouble getting my emails to Outlook users. For > reference, my work domain has one user (me). I have had the account for > about 9 months and I have not yet sent 100 emails. I typically send an email > to a single recipient, although I will occasionally CC a handful of people. > > > > What I’ve tried: > > > > • I have also set up SPF, DKIM, and DMARC. I’m *pretty sure* they’re > solid. Emails still go to junk. > • Initially, I didn’t have anything actually at the website for my > domain, so I threw my executive summary into a google site. Emails still go > to junk > • I've checked our public IP and the domain name at mxtoolbox.com – no > errors, but it warns that a) my DMARC policy isn’t q or r, and b) it doesn’t > care for my SOA > • I tried to get on Microsoft’s SDNS and JMRP, but I was not able. I > am pretty sure I have a shared IP, but I don’t know how I would check that. > Microsoft also suggested I join the Return Path Safe Senders program, but I > am pretty sure I would need a dedicated IP for that. In any case, I don’t > love the idea of paying to get whitelisted so I can send 11 emails a month. > • I’ve checked several sites and my domain isn’t on any blacklists. > However, I did register the domain through NameCheap, which is on the > UCEPROTECT_LVL3 list > • The domain is relatively new, as I said, but I don’t send any bulk > mail of any kind from it. All mail is either to people I specifically know, > people to whom I have received a personal introduction, or people listed as > contacts for their organization on public websites > • My mail is handled by Zoho Mail, so I haven’t done anything fancy > with the mail server. If there’s anything I should try, I will, but I might > need the instructions at a fifth-grade level > • I am fairly careful with my words, and the emails are appropriately > long, so I would be surprised if they were getting flagged for trigger words. > I have tried mail-tester.com and it did not object to the body of my emails > • Mail-tester.com claims to test emails against SA, although I know > this is a contentious point around here. I bring it up, though, because the > fact that my TLD is “.space” raised some flags > • When I have called my contacts, they have been as confused as I am > that they did not receive my emails > • Emails I send to any other domains are never a problem spam-wise > > > Notes: > > • I do not have a list-unsubscribe header in my emails, for one because > I don’t have a list, and for two, because I don’t really know how. I can add > one if necessary, although ideally I’d like the language to be clear that my > emails don’t go to a list of any kind > • I have a signature in my email. It has my phone number, but no > address because I don’t have a physical location yet. Some articles > suggested this is bad; I hate to put my home address in all my emails, but I > can if necessary. It’s in my Dun and Bradstreet profile, anyway > • My domain contacts are anonymized, courtesy of NameCheap. NameCheap > made this sound appealing, but I read somewhere that this makes you look > sketchy. I could fix this, if necessary. > > > I suspect I’ve already given you the smoking gun, but if this isn’t enough > information to hit on the problem, I am happy to provide more > > >
