On Tue, 2009-07-28 at 04:50 -0700, snowweb wrote: > > > Jari Fredriksson wrote: > > > > > > What kind of a forum do you see? > > > > I use this as an email list, straight from my email application. I don't > > use Nabble or Google Groups (whatever those might be..). > > > > Quite convenient. Just subscribe and enjoy. > > > > > > I'm trying to view these threads online, it's obvious that this is more > orientated to mailing list users, buy the two minutes effort that they spent > building the online 'forum' type interface.
There is no official "forum type interface", so whatever you are looking at was hacked up by others. > I notice that when you compare > the install base of SpamAssassin which must be in the hundreds of thousands > or more, with the number of support requests being added to this mailing > list, it is clear that most requiring support are intimidated by this alien > way of providing it. Who said this was a "support" forum? This is a users list, where users get together and commiserate about our tool, think of ways to improve it, bounce ideas off each other about our own implementations, and generally work as a team towards our end goal - the Final Ultimate Solution to the Spam Problem [1]. Yes, some of the developers lurk here and occasionally contribute. But they have busy lives and prefer to be working, spending time with their families, or coding. Not necessarily in that order. And some of the users here occasionally develop, but that's what bugzilla and the devel list are for. As for this format... well, I've been using mailing lists and usenet since about 1990, so this is the most comfortable way for me to communicate. SpamAssassin deals with raw mail, so it is expected that users will be comfortable using mail. [1]http://www.rhyolite.com/anti-spam/you-might-be.html -- Daniel J McDonald, CCIE # 2495, CISSP # 78281, CNX www.austinenergy.com
